2023
PLANADVISER Retirement Plan Adviser Survey

• Executive Summary
• State of the Industry
• Retirement Plan Adviser Preferences
  • Top 5 Criteria Used in Selecting Core Fund Lineups
  • Most Important Criteria Used in Selecting Core Fund Lineups
  • Top Criteria Used in Selecting QDIA
  • Top Criteria Used in Selecting Plan Recordkeeper
  • Most Recommended Fund Family
  • Most Recommended TDF Fund Families
  • Most Preferred Asset Managers
  • Top 10 Individual Funds Preferred by Plan Advisers
• Top-Rated Investment Firms
  • General Adviser Services and Support
  • Practice Management Ideas, Tools and Other Value-Added Services
  • Retirement Industry Insight and Analysis
  • Wholesaler Knowledge and Responsiveness
  • Reputation
  • Investment Value for Price
  • Fund Fact Sheets
  • Quarterly Evaluation Materials
  • Participant Education Materials
  • Plan Participant Support
  • Plan Sponsor Education Materials
  • Plan Sponsor Support
• Top-Rated Defined Contribution Plan Providers
  • Overall Service, Micro Plans (<$5MM)
  • Overall Service, Small Plans ($5MM – $50MM)
  • Overall Service, Midsize Plans (>$50MM – $200MM)
  • Overall Service, Large Plans (>$200MM – $1B)
  • Overall Service, Mega Plans (>$1B)
  • Participant Call Centers / Phone Support
  • Participant Website and Online Tools
  • Participant Mobile Apps
  • Participant Statements
  • Participant Enrollment Materials / Support / Processing
  • Participant Financial Education / Wellness Resources
  • Plan Sponsor Website, Analytics and Reporting
  • Regulatory / Compliance Support and Services
  • Quality / Consistency of Client Service Teams
  • Service to MEPs / PEPs*
  • Value for Price of Recordkeeping Services
  • Fee Clarity /Accounting / Disclosure / Benchmarking
  • Plan Design Flexibility / Customization
  • Payroll Integration
  • Adviser Sales / Marketing Support
  • Fee Structure for Advisers
  • Web Tools / Functionality for Advisers
• Providers
  • ADP Retirement Services
  • Alerus Retirement Services
  • Ameritas
  • Ascensus
  • Bank of America Corporation
  • Capital Group, home of American Funds
  • CUNA Mutual Retirement Solutions
  • Empower
  • EPIC Retirement Plan Services
  • Fidelity Investments

  • Human Interest
  • J.P. Morgan Asset Management
  • John Hancock
  • Lincoln Financial Group
  • Milliman
  • Nationwide Financial
  • Newport
  • OneAmerica
  • Paychex, Inc.
  • PCS Retirement

  • Principal Financial Group
  • Schwab Retirement Plan Services, Inc.
  • The Standard
  • T. Rowe Price
  • TIAA
  • Transamerica
  • Vanguard
  • Vestwell
  • Voya Financial
• Methodology

Select a year 2023 2022 2020 2019 2018 2017 2016 2015 2014 2013 2012