Most Women Feel Misunderstood by Investment Industry

The more advisers lean on misperceptions about how women approach investing, the more difficult it can be to engage them.

And, says State Street Global Advisors, perpetuating these misperceptions is hazardous to women’s wealth. To better serve female investors, advisers need to understand the real factors that drive their behavior.

Women have significant influence over household investments, says a study from State Street Global Advisors, but they are undermined by a persistent feeling of being misunderstood by the investment industry. The result is a disconnect that costs investors who could benefit from partnering with an adviser, and that also blocks advisers from successfully engaging female investors.

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According to “Assessing the Landscape: Female Investors and Financial Advisors,” misperceptions are to blame. To make real progress, outdated assumptions must be challenged and stereotypes shattered.

The study uncovers seven myths about women and investing that prevent the industry from seeing the female investor for who she really is: a multidimensional individual striving to make fully informed decisions in order to meet long-term financial goals.

Investment decisions are mostly made by men:  As women’s responsibility for household income has increased, so has their authority over saving and investing. Women now control around $11 trillion in investable assets. Over the next 40 years, it’s estimated that nearly $30 trillion of intergenerational wealth will be transferred to female investors. Despite their growing financial prowess, women are still overlooked at times by advisers who presume that they are not involved in investment decisions. It’s time for the industry to change its thinking.

Female investors lack confidence: As they continue to expand their role as the family’s chief investment officer, many women are becoming more experienced investors. The broad generalization of women lacking confidence as investors simply doesn’t apply. Younger women, for example, tend to be more confident in their own investing skills. Age and experience with investing are just two factors that may impact an individual’s confidence in their own investing skills.

Female Investors are Indecisive: When a female investor takes more time to make an investment decision, she is not necessarily being indecisive. Her comprehensive decision process typically involves looking at issues from multiple angles, considering various sources of information and carefully weighing the options. It is a holistic approach to a complex, multifaceted decision. This may seem indecisive, especially if compared with an overconfident investor who is more impulsive or trades more frequently, but it simply means that she is motivated to make well-informed decisions

NEXT: Females prefer female advisers. Or do they?

 Female investors prefer to work with female advisers: Advisers should know that they don’t need to be a woman to advise women — nine out of 10 female investors believe gender doesn’t matter in hiring an adviser. However, female investors who work with a female adviser tend to be more confident in their own investing skills and have higher satisfaction rates, which may point to more patience and active listening on the part of female advisers. Whether male or female, advisers with higher gender intelligence have more successful relationships with all of their investors.

“I need more time” really means “no”: When a female investor says “I need more time,” this is exactly what she means — most of the time. Advisers, on the other hand, think this is often her way of saying “No.” The female investor seeks sufficient information and time to process the decision, which allows her to own the decision and avoid regret. Over time, this helps her gain confidence. It also means that she will be less likely to blame her adviser if things don’t turn out the way she intended.

Emotion Should Remain Separate From Investing: No decision is ever detached from emotion. An investor’s experiences, current situation and expectations for the future influence each investment decision. This is not a bad thing; there is a role for intuition and emotion in the decision-making process. Advisers can help investors balance emotion with more objective information. The emotional component also presents an opportunity for advisers to deepen their client relationships. The key is in connecting investments with what they represent for the investor – security and independence.

Female investors are a lucrative market niche: Women are still underserved in financial advice, but it’s clear that this is not a niche segment. By definition, “niche” does not describe this majority investor population. More importantly, no two investors are alike. State Street Global Advisors’ research found significant differences among women’s financial goals and attitudes toward investing, risk tolerance, financial literacy, confidence in investing skills and what they seek from a financial adviser.

State Street Global Advisors surveyed 250 financial advisers and 1,000 individual female investors online for its “Assessing the Landscape” report. An omnibus survey with 946 adults, and qualitative research with 18 subject matter experts and six female investors was also conducted for more context around the findings. 

Tax Season Gives Advice Extra Power

New research from Charles Schwab suggests tax season drives investors to focus more on financial planning and wealth management. 

Nearly half of U.S. investors take advantage of tax season to address their broader wealth and financial situation, according to a recent Charles Schwab survey of more than 1,000 investors.

The research shows nearly half (46%) of investors surveyed “approach tax time with their total financial situation in mind,” while 40% say they “review their overall financial plan coincident with tax preparation.”

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While nearly all investors describe tax planning and financial planning as being related, 47% go so far as to suggest they are “one and the same activity.” Along the same lines, 44% say tax planning “plays a major role” in how they decide to invest and manage their wealth over time. Among affluent investors with $250,000 or more in assets, even more (50%) say tax planning plays a major role in informing their future wealth protection plans.

Charles Schwab researchers explain that active engagement in the investing process can make a big difference when it comes to achieving financial goals, “and tax season provides an invaluable opportunity for people to think holistically about investing and financial planning.” Joe Vietri, senior vice president and head of Charles Schwab’s retail branch network, adds that tax season is “a time of year when people have all their financial information top of mind, so it’s the ideal time to pay attention to broader financial goals and plot how you plan to get there.”

Echoing other recent industry research, Charles Schwab says the survey reveals that those with a financial plan are more likely to consider their total financial situation during tax season, and they are more confident in preparing their taxes. Among this group of advice consumers, 50% with a plan treat tax time as an opportunity to address their overall financial situation, compared to 31% who don’t have a plan. Among the 59% of survey respondents who use a financial adviser to help them with their investments, 42% are “extremely confident” in preparing their taxes, compared to 31% who don’t use an adviser. Even more dramatic, 66% with an adviser believe they’re doing all they can to reduce the tax impact of saving and investing, compared to just 48% without an adviser.

“Having a plan or getting advice has a positive impact on investors’ confidence, both in the short term on topics like annual tax planning, but also when it comes to longer term goals like saving for retirement,” Vietri concludes. “Even beyond the findings of this survey, we’ve definitely witnessed that our clients who have a financial plan or receive some form of professional advice feel more confident making financial decisions and more secure about reaching their goals.”

NEXT: Tax impact on portfolios is significant 

According to the survey, there’s also room for improvement when it comes to investors’ approach to tax planning. Over the course of the year, just 29% of those surveyed pay attention to the impact of taxes in their investment portfolios, while only 15% use tax loss harvesting to minimize the impact of investment-related taxes. In addition, just one in five (21%) include charitable contributions as part of a tax planning strategy.

“Tax planning shouldn’t just be a seasonal activity for investors,” Vietri adds. “Taxes can have a significant impact on portfolio returns, which affects progress toward achieving long-term goals, so it should really be an ongoing focus.”

Fifty-nine percent of survey respondents expect to receive a federal tax refund this year. In this group, 49% plan to use their refund to save; 34% will pay off debt; 27% will invest; and 23% say they will buy something special for themselves or someone else.

“Of those who plan to invest their refund, nearly half say they’re most likely to invest in equities (stocks, mutual funds or exchange-traded funds), 16% point to bonds or CDs, and 8% will hold their refund as cash in their portfolio,” the research shows.

Approximately two-thirds of investors surveyed use at least one tax-advantaged retirement account. Sixty-five percent have one or more individual retirement accounts (IRAs), and 63% have one or more 401(k) accounts.

Charles Schwab collaborated with Koski Research on the survey.

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