Wells Fargo Advisors Confirms Shift in Commission Strategy

The firm is not sharing all the details of its compliance plan for the DOL fiduciary rule, but it has confirmed it will put some new limits on mutual fund share classes made available to retirement accounts. 

Wells Fargo Advisors is putting new limits on mutual fund share classes and types of securities advisers can sell or recommend in a client’s retirement account.

The development at the major U.S. brokerage firm was first reported by Investment News and has been confirmed by PLANADVISER: Mutual fund sales will be limited to newly minted “T shares” in retirement accounts. There will also be prohibitions related to “more esoteric” municipal bonds, including taxable municipal bonds, and corporate debt below moderate credit quality.

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These changes are set to take effect starting in the first weeks of June, with the implementation of the Obama-era Department of Labor (DOL) fiduciary rule and related exemptions.

“Wells Fargo Advisors is well-positioned for the Department of Labor’s fiduciary rule and we are prepared for the June 9 implementation date,” a spokesperson says. “We recognize our clients need choices when making their investment decisions to help them achieve their long-term goals. We are assessing the DOL’s latest guidance and will continue to evolve our strategy to ensure our clients have the best outcomes under the rule.”

The move to T-shares for retirement accounts is expected to help advisers working with the brokerage firm meet the requirements of the strict new conflict of interest regulations. In general terms, the shares have a 2.5% commission and a 25 basis point trail. As the firm sees it, the uniformity of compensation across T shares “has been designed to remove conflicts and ensure the equitable treatment of mutual fund investors.”

Advisers will retain leeway to recommend U.S. Treasuries, U.S. government agency bonds, brokered certificates of deposit, and U.S. corporate debt that meets “moderate credit quality and liquidity requirements,” Wells Fargo confirms.

Wells Fargo suggests it may end up reforming these policies once again in the future, depending on how the Trump administration and Congress proceed. As a field assistance bulletin published by the DOL’s Employee Benefits Security Administration (EBSA) describes, the DOL is still “actively engaging in a careful analysis of the issues raised” in relation to the fiduciary rule by industry groups and other skeptics.  “It is possible, based on the results of the examination, that additional changes will be proposed to the fiduciary duty rule and prohibited transaction exemptions,” DOL says.

Should Advisers Advocate Employer Paternalism?

Experts ask, what role can or should the retirement plan adviser play in pushing employers to be more paternalistic and generous with employee benefits? 

Employees today face inflating health care costs, stubborn gender pay gaps and rising student loan debt, among many other challenges that have the power to derail their financial lives.

At the same time, volumes of research show employees who work for companies with generous retirement, insurance and health care benefits are much more financially well and focused on long-term wealth building opportunities. Given this state of affairs, a natural conclusion for plan adviser professionals aiming to grow their own businesses might be to push their existing and potential plan sponsor clients to be more generous to employees.

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Josh Ulmer, financial adviser with the Wealth Management Division of Morgan Stanley, and winner of the 2017 PLANSPONSOR Retirement Plan Adviser of the Year designation, believes this sort of paternalism advocacy complements the goals of the adviser, the participants and plan sponsors. It is not easy to inspire an employer to be more paternalistic, he warns, but it will pay dividends for pretty much everyone involved in servicing the retirement plan and other benefits. 

“Participants want and expect broad support from their employer,” Ulmer notes. “One could also argue that there are substantial long-term benefits for the employer to be gained by assisting their people in getting to a secure retirement. This can help achieve lower health care costs, reduced absenteeism and unclogged career paths.”

Mike Volo, senior partner at Cammack Retirement Group, also recognized with a 2017 PLANSPONSOR Plan Adviser Mega Team of the Year designation, agrees. He observes that, when it comes to retirement savings, participants with more generous benefits report greater trust and general enthusiasm towards their employer. Frankly, he adds, “employer are fooling themselves if they believe their employees don’t want them to be more generous and paternalistic.”

Volo quickly adds that installing “paternalism” in the retirement plan or another benefits program does not simply mean throwing big sums of additional benefit dollars around. It can simply be a matter of more clearly and effectively advertising the benefits that are already in place—making sure people understand what is available from their employer and how it can best be taken advantage of.  

As Ulmer and Volo both observe, some employers are simply more libertarian-minded and perhaps never view it as their responsibility to be paternalistic about health care and retirement benefits. However there are many employers/employees who could benefit from frank discussions in this area. 

“I have heard plan sponsors suggest that progressive or paternalistic plan design is too heavy handed and it is not their responsibility to make sure people utilize company benefits appropriately,” Ulmer says. “Also, some organizations lack the administrative capabilities to sufficiently oversee what could amount to increased complexity in their plan, while others could be dissuaded by industry-specific challenges such as high employee turnover.”

Ulmer adds that swings in company culture “do not occur overnight … It’s a process, not an event.”

“The adviser’s role is to consistently bring the right information and data to the committee regarding best practices, so that they’re making informed decisions,” Volo concurs. “Once you are trusted and respected by the committees, they’ll be more comfortable with these potentially tough conversations around benefits generosity and paternalism.”

Ulmer agrees and emphasizes the critical role advisers can play in helping employers set more paternalistic goals and aims in the benefits programming.

“Advisers have a duty to educate and inform clients about the facts and circumstances around meeting their respective business objectives, and the financial health of the employee population is a big part of that,” he concludes. “In the end, an adviser should outline the various paths by which a plan sponsor can meet their objective and structure a solution to best meet this objective consistent with the organization’s culture.” 

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