Average Age of Advisers Ticks Down

But, as the ranks of advisers nearing retirement grows, there is a need for formal succession plans, TD Ameritrade says.

The financial advisory industry is getting younger as more firms hire recent college graduates to fill client-facing and revenue-generating roles, according to TD Ameritrade Institutional’s latest Financial Adviser Insights research report.

According to “People and Pay,” nearly one-third of firms are proactively targeting recent college graduates for revenue-generating roles, and as a result the median age of lead advisers has slipped by three years to 47 since 2015.

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There is evidence that these graduates emerge licensed and credentialed, but naturally “they are less productive than experienced investment advisers with an existing client base,” at least during their early years in the firm.

Vanessa Oligino, director of business performance solutions at TD Ameritrade Institutional, suggests the big challenge for firms interested in recruiting a new generation of advisers is to “communicate the benefits they can offer, promote the growth prospects of a financial planning career and structure an organization that can help these new advisers develop and contribute to long-term growth.”

The research shows the median firm expects to have seven full-time-equivalent employees by the end of 2017, up from five just two years ago. And while advisers report the pace of client growth has slipped to 6.4%, “that growth rate is still slightly above average for the nine-year history of the study … The industry overall remains healthy with firms reporting a median of 13% growth in assets and 6.7% revenue growth.”

Still, finding qualified advisers to work with clients is increasingly challenging, as over two-thirds of firms reported.

“As a result of this scarcity, more firms are outsourcing, forming strategic partner relationships and casting a wider net for talent,” TD Ameritrade notes. “Indeed, six out of 10 firms have realized labor savings as a result of some form of outsourcing.”

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In addition to outsourcing compliance and back-office functions, many firms are using third parties to offer additional services, TD Ameritrade finds, such as tax preparation and insurance, even if they advertise these services as client offerings. The study also shows that firms are incorporating a range of benefits and non-cash compensation, such as flexible work schedules.

“Firms also offer professional development, remote work options and leaves of absence,” observes Oligino. “A key offering for younger advisers is a clear career path and the availability of mentoring.”

Other findings show, despite the high demand for talent, median lead adviser pay declined at an annual rate of 7% to reach $168,500 over the past two years. Median pay for support advisers, though, rose by an annual rate of 6.2% since 2015.

“Both trends reflect the increased hiring of younger, less-experienced advisers,” TD Ameritrade reports.

Overall, long-term organizational planning, the study shows, is “what separates the standouts from the rest of the herd.”

“Just 19% of advisers have a documented plan for the future firm they want to build, proactively thinking about hires and positions that can handle growth, before those employees are needed,” Oligino warns. “Too often, firms scramble to make hires only after expansion creates service and operational challenges. One thing that hasn’t changed in two years: an absence of formal succession plans, the need for which only grows more critical as the ranks of advisers nearing retirement swell. The share of firms with an owner three years or less away from retirement increased from 7% in 2015 to 12% in 2017.”

According to the study, only 37% of advisory firms say they have a viable transition plan in place. The rest “either don’t have a plan or have plans with serious flaws, such as the lack of deal-financing details or no named successor.” 

Vanguard Partners With Newport Group on 403(b) Recordkeeping

For plan sponsors, benefits include improved recordkeeping and reporting, online plan management capabilities and enhanced client support, Vanguard says.

Vanguard has decided to outsource recordkeeping for certain 403(b) plans to The Newport Group.

According to Vanguard, the partnership with Newport Group involves small-market 403(b) Employee Retirement Income Security Act (ERISA) plans as well as non-ERISA plans.

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“Vanguard has a history of working to provide 403(b) participants and plan sponsors with the tools and resources necessary to help them achieve success. By working with Newport Group on recordkeeping services, Vanguard is able to provide plan sponsors and participants with a variety of new and improved services/features,” the firm told PLANADVISER.

By working with Newport Group on recordkeeping services, Vanguard is able to provide plan sponsors and participants with Roth contributions, loans and an enhanced web experience. Participants will also gain access to Vanguard’s ultra-low-cost Admiral Shares. The Admiral Shares of Vanguard Total Stock Market Index Fund feature an expense ratio of 0.04% compared to the 0.15% of Investor Shares.

Vanguard adds that plan participants will continue to see transparent fees and low costs, including no loads, commissions, surrender fees, and no asset-based administrative fees. Clients will now pay a flat $5 monthly fee, which eliminates a per fund fee that was charged previously, as well as peace of mind knowing they aren’t charged when they take a distribution from their account.

For plan sponsors, benefits include improved recordkeeping and reporting, online plan management capabilities and enhanced client support.

In the partnership, Vanguard will primarily provide investment-management services, but continue to work closely with Newport Group to ensure a positive client experience for both participants and plan sponsors.

Current participants began receiving communications regarding the partnership with Newport Group, as well as information about new and enhanced plan benefits, last month, Vanguard says. It expects to transition all clients throughout the remainder of this year.

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