Workers Turn to Family First for Financial Advice

New research from the Sun Life Financial Unretirement Index revealed that more working Americans seek financial advice from family members and friends than from financial advisers, the media, and online outlets.

Family was cited by 43% of Americans as their source for financial advice, while 39% said they turn to friends, according to a press release. Financial advisers ranked third with 36% of respondents naming them as a resource.

Only one-third of Americans cited online or television news as a place to get financial information, and newspapers ranked lower at 28%. The least popular choices are advertisements (11%), blogs and online forums (10%), and TV personalities (10%). The answers for these categories were consistent across all age groups, Sun Life said.

However, the Unretirement Index found dramatic differences between where younger workers and those closer to traditional retirement age turn for advice. Sixty four percent of workers ages 18 to 29 look to family members for advice, while less than 20% seek the help of a financial adviser. Conversely, workers in their 60s are more likely to seek guidance from a financial adviser (45%) than a family member (33%).

The Unretirement Index, launched by Sun Life in October 2008 (see “Sun Life Tracks ‘Unretirement’”), gauges how economic, financial, and societal forces affect working Americans, and forecasts their future retirement decisions that will impact individuals, the government, employers and the larger economy.

MassMutual Participant Engagement Platform Coming in 2010

MassMutual's Retirement Services Division has announced plans to introduce its new RetireSmart participant engagement platform in the second quarter of 2010.

A press release said the new platform will include a suite of enrollment, transition, and investment change materials in a variety of themes. Plan sponsors will have the option to choose from a menu of options to support the theme best suited to their own participant population.

The RetireSmart participant engagement platform will be phased in to all existing and new retirement plans administered by MassMutual beginning in the second quarter of 2010, the announcement said.

Highlights of the RetireSmart participant engagement platform, according to the firm, include:

  • streamlined, action-oriented enrollment, transition, and investment change materials focus on helping participants take smart, targeted steps toward their retirement goals.
  • a variety of images that provide plan sponsors with choice, flexibility and relevance to their specific participant population;
  • an enhanced process that delivers investment profiles along with enrollment, transition, and investment change materials, and the ability to include optional forms, plan highlights, and required notices;
  • additional support for plan sponsors to help them meet some of their ERISA 404(c) responsibilities.

The launch of the participant engagement platform builds on the company’s RetireSmart participant education theme, which includes RetireSmart Academy, a participant education Web site introduced earlier this year (see “MassMutual Adds Education Content to Web Site”).

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More information about MassMutual’s participant engagement platform is available here. To tour MassMutual’s RetireSmart Academy, visit here.


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