RESEARCH |
2016
PLANADVISER Retirement Plan Adviser Survey
Advisers assess investment managers and recordkeepers
Reported by PLANADVISER
| Art by David Jien
Providers
Charles Schwab
| Qualified plan adviser votes | 97 |
| Overall perception among plan advisers | |||
|---|---|---|---|
| Very favorable | 30% | ||
| Somewhat favorable | 58% | ||
| Not favorable | 9% | ||
| No opinion | 3% | ||
| Plan adviser experience with provider | |||
|---|---|---|---|
| Worked with many times | 20% | ||
| Worked with a few times | 30% | ||
| Worked with once | 15% | ||
| Never worked with | 35% | ||
| Top 10 service categories | |||
|---|---|---|---|
| 1 Overall service to midsize plans | 8 votes | ||
| 2 Overall service to large plans | 7 votes | ||
| 3 Plan sponsor support | 6 votes | ||
| 3 Fee structure for advisers | 6 votes | ||
| 5 Supporting materials | 5 votes | ||
| 5 Plan participant support | 5 votes | ||
| 7 Overall service to small plans | 4 votes | ||
| 7 Reputation | 4 votes | ||
| 7 Adviser support post-sale | 4 votes | ||
| 10 Plan sponsor educational materials | 3 votes | ||