RESEARCH |
2016
PLANADVISER Retirement Plan Adviser Survey
Advisers assess investment managers and recordkeepers
Reported by PLANADVISER
| Art by David Jien
Providers
ADP Retirement Services
| Qualified plan adviser votes | 211 |
| Overall perception among plan advisers | |||
|---|---|---|---|
| Very favorable | 16% | ||
| Somewhat favorable | 40% | ||
| Not favorable | 38% | ||
| No opinion | 6% | ||
| Plan adviser experience with provider | |||
|---|---|---|---|
| Worked with many times | 38% | ||
| Worked with a few times | 41% | ||
| Worked with once | 10% | ||
| Never worked with | 10% | ||
| Top 10 service categories | |||
|---|---|---|---|
| 1 Overall service to micro plans | 38 votes | ||
| 2 Overall service to small plans | 11 votes | ||
| 3 Value for price | 9 votes | ||
| 4 Adviser support post-sale | 8 votes | ||
| 4 Plan participant support | 8 votes | ||
| 4 Value-added adviser services | 8 votes | ||
| 7 Adviser sales/marketing support | 6 votes | ||
| 7 Plan sponsor support | 6 votes | ||
| 9 Fee structure for advisers | 4 votes | ||
| 10 Participant educational materials | 3 votes | ||