RESEARCH |
2013
Recordkeeper Services Guide
Finding a defined contribution recordkeeper suited to you and your client
Reported by PLANADVISER
Industry Snapshot
Availability of Multilingual Communications/Services
| Availability of Multilingual Communications/Services | |||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| CALL CENTER | IN PERSON | ENROLLMENT MATERIALS | ANNUAL DISCLOSURES | PROSPECTUSES | |||||||||||||||||||||||||||||||||||||
| Spanish | 97% | 87% | 87% | 36% | 21% | ||||||||||||||||||||||||||||||||||||
| Chinese | 42% | 13% | 9% | 6% | 3% | ||||||||||||||||||||||||||||||||||||
| French | 43% | 13% | 9% | 6% | 3% | ||||||||||||||||||||||||||||||||||||
| All other | 51% | 21% | 15% | 13% | 4% | ||||||||||||||||||||||||||||||||||||