Schwab Rolls Out 28 Workflows for Independent Advisers

Charles Schwab made available 28 universal workflows in the Schwab OpenView Workflow Library through Schwab Intelligent Technologies.

In order to help advisers gain efficiency in their business practices the workflows, which are sequences of operations, cover critical aspects of managing a successful investment advisory practice, including lead generation, client onboarding, service requests and business operations.

The workflows complement the customer relationship management (CRM) customized versions currently available and are free to download for advisers who custody assets with Schwab Advisor Services. They are applicable no matter which CRM system an adviser uses, as well as to advisers who do not use a CRM.

For more stories like this, sign up for the PLANADVISERdash daily newsletter.

Workflows are road maps that guide advisers and their staff along a consistent, efficient route for common office tasks, according to Neesha Hathi, senior vice president of technology solutions for Schwab Advisor Services. “We know that technology by itself isn’t enough to help advisers achieve maximum efficiency and scale,” Hathi said. “It needs to be married with consistent business practices and processes—that’s the role that workflows play.”

The Workflow Library, available on SchwabIntelligentTechnologies.com, has an enhanced user interface, which offers an intuitive process to help the adviser select workflows—customized workflow instructions for his specific CRM are downloadable. In addition to the 28 universal workflows, the Workflow Library has five workflows customized for advisers who use Junxure CRM and five workflows for advisers who use Salesforce CRM.

Advisers interested in learning more about the value of workflows in their practice can download the white paper Embedded Workflows: The missing link in your business practice infrastructure.

Jefferson National Teams With CAPTRUST to Launch Investment Strategies

Five dynamic allocation models powered by CAPTRUST research were introduced by Jefferson National.

The tax-deferred investments are available through registered investment advisers (RIAs) or broker/dealers in Jefferson National’s Monument Advisor flat-fee variable annuity. CAPTRUST  designed the dynamic asset‑allocation models to address investors’ financial goals and risk tolerance. The models seek to generate superior risk-adjusted returns through portfolio construction, tactical asset allocation and investment manager selection.

Integrating these models in a flat-fee variable annuity gives independent RIAs and fee-based advisers access to institutional-quality research, asset-allocation strategies and proprietary manager selection from CAPTRUST.

Want the latest retirement plan adviser news and insights? Sign up for PLANADVISER newsletters.

The asset-allocation models make use of Jefferson National’s lineup of more than 380 tax-deferred funds across a range of categories, including alternative investments, fixed income, asset allocation and international equity. The flat-fee variable annuity has access to more than 46 money managers.

Laurence Greenberg, president of Jefferson National, said the company’s aim is to help RIAs and fee-based advisers balance practice management challenges and add value for clients in a tough market.

According to Fielding Miller, CAPTRUST’s chief executive, combining the advisory firm’s proprietary asset allocation and investment manager research with Jefferson’s flat-fee annuity creates a practical solution for investors.

«