Re-enrollment Keeps Micro Retirement Plans Ongoing

Unlike established retirement plans with hundreds or thousands of participants, startup plans at small businesses are often at risk of folding because of weak participation.

Andrew Meadows, consumer and brand ambassador at Ubiquity Retirement + Savings (formerly The Online 401k), tells PLANSPONSOR that regular re-enrollments can be a lifeline for small business retirement plans.

Ubiquity’s average plan client has just 12 participants, Meadows notes, calling the small and micro plan segment “our bread and butter.” He says Ubiquity has found success in this segment of the retirement plan market because it strives to be independent and affordable—selling only recordkeeping and administration and using index-based, third-party investment options. But the small and micro plan segment is not without its challenges.

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“Being in the small and micro plan environment, we’re actually at risk of losing clients, whole plans at a time, if enough of the employees don’t decide to participate,” he explains. “If a small business plan is only benefiting a small group of employees out of a small workforce, you can bet the owners are going to question the cost of administering the plan.”

For this reason, Ubiquity makes it a priority to talk with small-plan sponsors and business owners about the benefits of regular re-enrollments. Automatically sweeping all or some of the small business’ staff into the retirement plan will not only ensure the ongoing stability of the plan, Meadows says, it also increases the chances that employees will have a successful retirement by kick-starting the investment process.

“It’s not hard to image a scenario in which a plan with 10 participants sees participation drop 50% or more really suddenly—there could be a big staff turnover due to a wave of retirements, for example,” Meadows says. “Re-enrollment is really important in this context and helps make sure the plan continues to grow and endure, especially when it is combined with automatic plan enrollment for new employees.”

Small business owners tend to wear many different hats, Meadows adds, “So it’s on us to make the re-enrollment process as easy and effective as possible.”

“We are big on a consulting approach in this sense,” Meadows says. “The typical small business client probably doesn’t have a dedicated HR person who has re-enrolled a retirement plan before. It’s a real opportunity for us to be able to look at their situation and help them design the right plan for both employer and employee.”

Meadows suggests that small business plan officials engaging in a re-enrollment should assess how the company has changed since the initial launch of the plan. The challenges and objectives of small businesses can shift rather quickly compared with more established organizations, Meadows notes, adding more importance to the concept of regular re-enrollments.

“If you’re going to re-enroll, you can also build engagement by creating new pieces of the plan to point to and advertise,” he continues. “Maybe you’ll add a new loan provision that will encourage more people to get into the plan, or maybe you’ve stretched the match or added a hardship provision. This sort of change should be presented front and center to the work force.”

Meadows suggests regular re-enrollments won’t just benefit the rank and file at small businesses—owners will see a variety of benefits that come along with a strengthened retirement plan.

“If it’s just the owners contributing to a retirement plan you’re almost guaranteed that you’ll run into a top-heavy situation—there will be too much money in the plan that is benefitting the highly compensated employees,” he says. “That’s a conflict we are always having to watch for, and one we can fight with re-enrollment. We really want to avoid having to take money out of the plan.”

Small businesses often say they can’t afford the cost of administering a plan or making employer matching contributions, Meadows says, so they are afraid to establish a plan.

“One thing we can point out here is just the positive business performance impact that including a retirement plan can have in terms of things like productivity and workforce loyalty,” Meadows notes. “We can also talk to the small business owners about all the tax credits available for plan sponsors—that’s a language they understand and which really resonates with a lot of small business owners.”

For example, Meadows says there is a tax credit available for small business owners establishing a new qualified retirement plan, amounting to $500 for three consecutive years, for a $1,500 total tax savings right off the bat. 

“If you go with a low-cost plan provider, that’s probably going to be a third or even half of what you’ll spend to run the plan over that time period,” Meadows says. “Then you can talk about tax deductions. Any employer contributions that you make become tax deductible for the company.

“Probably the most effective argument I can make is that establishing a retirement plan will be great for the business owners’ own long-term financial security,” Meadows concludes. “Getting the rank-and-file employees into a plan will allow you, as the business owner, to maximize your own tax-advantaged investments and savings via the plan. It’s a win-win.”

More Employers Offering Overall Financial Help

An increasing number of employers are broadening the types of financial and retirement planning resources they offer employees.

Employers are expanding their focus on the overall financial well-being of their workers, a survey from Aon Hewitt finds.

According to the survey of nearly 250 U.S. employers representing approximately six million employees, 93% intend to focus on the overall financial well-being of their employees, beyond retirement readiness. Nearly half (46%) are very likely and another 47% are somewhat likely to add new plan features, mobile apps or online tools to assist individuals with understanding financial concepts and financial planning.

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Sixty-nine percent currently offer online investment guidance, up from 56% in 2014, and 18% of the remaining employers are very likely to add this feature in 2015. More than half (53%) offer phone access to financial advisers in 2015, up from 35% in 2014. Nearly half (49%) offer third-party investment advice, up slightly from 44% in 2014, and 47% offer managed accounts, up eight percentage points from 2014.

“Employers’ focus on financial wellness has been steadily picking up steam in recent years. This year, even more organizations will address this topic head-on and help workers think beyond just saving enough for retirement and consider all aspects of their financial health,” says Rob Austin, director of Retirement Research at Aon Hewitt. “Depending on the individual needs of their employee populations, companies are offering features like basic budgeting help, while others are providing assistance on how to save for life events like a home purchase or college.”

The survey also found companies are more carefully reviewing the costs associated with their defined contribution retirement plans and are using their scale and purchasing power to make changes that may improve returns for workers. More than one-third (34%) of employers recently made changes to their fund line-ups to reduce plan costs, compared to 27% in 2014. Of those employers that have not yet made this change, 34% are very likely to do so before the end of the 2015.

Additionally, the percentage of employers that have recently moved from mutual funds to institutional funds or separately managed accounts has almost doubled, from 16% a year ago to 30% today.

“Employers understand that small plan fees can add up and ultimately make a big impact on workers’ retirement savings,” explains Austin. “To help workers’ maximize their retirement dollars, employers are scrutinizing each fund in the plan to determine if the associated fees are reasonable.” 

A copy of the report of survey results may be requested from here.

 

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