Continuous Education
One of the biggest challenges now for retirement plan committees, and the advisers who serve them, is keeping up with regulatory changes, says Senior Managing Director Michael Annin of Mesirow Financial in Chicago. “In rapid succession, we had the SECURE [Setting Every Community Up for Retirement Enhancement] Act and the CARES [Coronavirus Aid, Relief and Economic Security] Act. Those are two pretty significant pieces of legislation, and sponsors need to understand what it all means for their plan,” he says.
Also crucial for committees to reflect on, says Summer Conley, a partner in Faegre Drinker Biddle & Reath LLP in Los Angeles, is the volume of defined contribution (DC) plan breach of fiduciary duty lawsuits currently in the courts. “Committee members should know what the issues are and what those mean for their plan.”
Once a committee and its duties are established, the members must learn their fiduciary responsibilities, advisers say. The first step can be explaining how the plan works at a high level—“its provisions, match, eligibility, and plan economics such as revenue sharing, fee leveling or other ways services in the plan get paid for,” says Timothy Irvin, director and corporate markets practice leader at Cammack Retirement Group in New York City. “They should also understand not only their own role and responsibilities, but also those of the vendors and the consultant.”
Educating new plan committee members, as well as providing ongoing education throughout the year for all members, is vital even though fiduciary training is not a requirement, says Joan Neri, counsel in Faegre Drinker Biddle & Reath LLP’s ERISA group, in Florham Park, New Jersey, and a columnist for PLANADVISER. “One of the first questions the Department of Labor [DOL] asks when conducting a plan investigation is whether the plan provides ongoing fiduciary training for committee members.”
‘Better Training, Better Decisions’
Ellen Lander, principal at Renaissance Benefit Advisors Group in New York City, says, “Given a fiduciary’s legal responsibilities under ERISA, we consider fiduciary training to be a requirement,” and her clients agree. “Every member of the plan committee must undergo fiduciary training when they first join the committee. Following the training, they’re required to formally acknowledge their acceptance of their obligations under ERISA and as a fiduciary to the plan. But training is not a one-time event, it’s an ongoing process.”
“Because committee members’ responsibilities are so enormous, we need to do a better job of training these fiduciaries to make better decisions,” says Joshua Itzoe, a partner and managing director with Greenspring Advisors in Towson, Maryland. The goal, he says, is to help the members “develop the competence and the mastery that enables them to be effective in their role.”
While John Barry, principal of JMB Wealth Management in Los Angeles, performs a fiduciary best practice overview for each client during his in-person annual review of its plan, sometimes the training is informal. “For us,” he says, “we have found that the most effective way is to be on call. Most things plan sponsors need help or advice on are unplanned. All of our plan sponsor clients have our mobile numbers and can call us whenever they need help. We’re on call 24/7. ”
Whether training is formal or informal, “two key ERISA fiduciary concepts should be highlighted,” Conley says. “First, when making fiduciary decisions, committee members must act in the interest of the participants and beneficiaries. Second is process.
“The committee must go through a good process, considering all of the relevant information for purposes of making fiduciary decisions,” she says. “These concepts should be intertwined with specific topics: understanding the fiduciary role; fiduciary governance; monitoring fees and service providers; plan documentation; fiduciary liability, including co-fiduciary liability; and prohibited transactions.”
Mark Olsen, managing director at PlanPilot, suggests incorporating fiduciary training into each quarterly committee meeting and, if warranted, to meet solely for ongoing fiduciary training. As part of the company’s 2021 planning initiative, “we surveyed a sampling of committee members, and a consistent theme was the desire to have an increased knowledge base on their fiduciary duties. The overarching response was ‘to understand the role of a fiduciary,’ but some of the finer points warrant dedicated dialogue, and [we] felt that a separate meeting dedicated to these topics would increase members’ comfort level.”
Into the Weeds |
“Ongoing training could be about getting ‘into the weeds’ on topics such as prohibited transaction issues; excessive plan fees; use of collective investment trusts [CITs] and other [allegedly] lower-cost vehicles; recordkeeper use of participant data for cross-selling non-plan products and services; and cyber theft of participant distributions. It’s helpful to have sessions on those and on what the courts are looking at.” —Joan Neri, Faegre Drinker Biddle & Reath LLP |
Take the Plunge |
“At each quarterly committee meeting, we conduct a deep dive on a specific subject such as fee allocation or participant investment behaviors. As part of this effort, we’ll identify relevant ERISA [Employee Retirement Income Security Act] cases to cover as part of the discussion of the data. It gives us a humbling opportunity to see ERISA in action.” —Ellen Lander, Renaissance Benefit Advisors Group |
Back to the Future |
“A notable training topic we use is a review of how a [client]’s plan has changed over time and what drove those changes. We see this exercise as a springboard to potentially revisiting prior decisions or reinforcing the decision.” —Mark Olsen, PlanPilot |
Apropos of … |
“We don’t want to do the same training every time. What they need to know will vary. For example, the committee may be preparing to do a request for proposals [RFP], or considering securities lending for a defined benefit [DB] plan. What specialized training to include depends on what’s going on with the plan.” —Benjamin Grosz, Ivins, Phillips & Barker |
On-Demand Training |
Josh Itzoe of Greenspring Advisers recommends that ongoing training for all committee members be conducted throughout the year when the committee meets. Consulting with Faegre Drinker Biddle & Reath LLP ERISA attorney Fred Reish, Itzoe’s firm has developed an online video fiduciary training program. Each of the 10 segments includes a quiz at the end. Once a committee member has gone through all of the segments, he must take a final exam. |