Planning for an Unexpected Ownership Transition

It’s an important question for advisory firm owners to ask, says Independent Financial Partners CEO William Hamm, Jr.: What happens to my clients if I have to quit working unexpectedly?

Hamm says he hears the question often from advisory firms looking to join the Independent Financial Partners (IFP) network, which is supported by broker/dealer LPL Financial. Hamm says IFP currently serves about 500 advisers across the U.S. through nearly 40 support staff members. The network includes some 180 retirement specialists who oversee a majority of the network’s assets under advisement. As Hamm explains, firms joining the IFP network maintain independent ownership and operations while gaining access to a variety of support staff and new compliance and service delivery tools that can improve practice efficiency.

“The succession issue is absolutely on our radar as an advisory network,” Hamm tells PLANADVISER. “In fact it’s one of our top business priorities for this year—developing succession plans for all of our advisers. We have quite a few that have their own arrangements with their service providers, but we believe it’s important for every adviser to have an actionable plan in place.”

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This is likely to be a challenge, Hamm admits. Recent research from CLS Investments suggests a scant 28.7% of advisory firm owners have defined a formal succession plan for the case of an unexpected death or disability.

Hamm says the budding interest in succession planning is in large part derived from the aging nature of the financial advisory industry—he cites the average age of financial advisers as about 56, a figure just a few years higher than that established by recent industry-wide research. For example, a Cerulli Associates report published earlier this year pinned the average age of financial advisers at about 51. The report shows some 43% of percent of advisers are over age 55, however, with nearly one-third between 55 and 64.

Advisers also appear to be more aware of the potential fiduciary and litigation risk associated with operating an advisory practice without an actionable succession plan in place, Hamm adds. Besides the compliance and risk management aspects, having an intelligent succession plan in place can help an adviser maximize the value of their practice and reduce uncertainty during an unexpected ownership transition.

“Another reason I know that this is the better approach is because I’ve done it the other way,” Hamm adds. “We had an adviser who came over a few years ago that serves as a particularly good example. Right after the transition he was diagnosed with brain cancer and three weeks later he was gone. So we didn’t have a contract in place for such an unexpected transition.”

Hamm says that IFP had to make a decision to pay the late adviser’s estate for the business, and then the network hired his long-time assistant to support the transition process. Hamm says that IFP’s staff was able to successfully transition about 95% of the affected clients' assets without a significant disruption of service, but the effort wasn’t easy.

“It was a big challenge, but we were able to get as close to a win-win as we could have in that situation,” Hamm says. “For the clients, the estate and us, it was a good outcome. What we’re trying to do now is replicate that and get a formal process in place for the rest of our advisers who may not have an arrangement.”

Hamm says the succession question shines a favorable light on the type of advisory network arrangement underlying IFP, in which firm owners maintain independence rather than transition their books of business entirely to the network.

“For the individual that wants to transition fully out of their business, and who wants to sell, we’ve got about 150 advisers at a given time looking for practices to buy,” Hamm explains. “We even have quite a few younger advisers that are looking to buy more mature practices, so we are providing that ready-made market.”

Hamm says that, when buyer and seller are operating on the same advisory network, this can actually provide a premium to the seller. “You’re on the same platform, so the transition can be made very easily,” he explains. “So that’s another ancillary benefit of being with a group like ours, we can arrange the transfers easily.”

Hamm says the IFP network, and others like it, also can provide a sort of built-in disability insurance for advisory firm owners. The next iteration of IFP’s adviser agreement—which Hamm says is due out in another month or two—includes language establishing a predefined process that will be enacted if the adviser becomes disabled.

“In the case of a disability, we will step in and take over supporting your clients until you’re ready to come back,” Hamm says. “If you’re not ready, or if it’s clear you won’t be returning to work, then we can work out a buyout provision in that event as well.”

Hamm says that IFP’s buyout provisions, which he hopes to establish with all advisers on the network, will help advisers put a realistic valuation on their business long before the decision is made to sell. The same research from CLS Investments shows that advisers are prone to significantly overestimate the value of their practices, so being forced to think about firm valuations earlier will force more realistic expectations among advisory firm owners.

This will be a key for advisers’ own retirement, Hamm notes, as many depend significantly on practice equity to fund their own senior years.

“Most advisers think their practice is worth much more than what it really is—but I think once you get to the numbers and go through the cash flows and the nature of the business, it’s a pretty easy discussion to have to bring that more accurate picture in there,” Hamm notes. “But you do have to manage expectations early if you want the adviser to have a successful retirement.”

Bye-Bye, Risk, Investors Want to Hit Goals

Today's investors appear to favor goal-oriented investment approaches that mitigate unrewarded risk over strategies that chase the highest potential returns, says research by Principal Global Investors.

A new report from Principal Global Investors, “Asset Allocation: No Longer One Size Fits All,” highlights the latest investment themes pursued by four investor groups that account for around 80% of assets in the global investment universe. These include defined benefit (DB) plans, defined contribution (DC) plans, retail investors and high-net-worth investors.

As markets continue to defy some aspects of traditional investment logic, investors understandably remain cautious, the report says, leading to an increased demand for strategies tailored to take account of investor concerns and minimize unrewarded risk exposure.

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“We are seeing investors operate with more caution,” says Barb McKenzie, senior executive director and chief operating officer of Principal Global Investors.

Baby Boomers are retreating from their previous risk-taking mode and now favor a high probability of certainty over a low probability of high returns, according to the report. McKenzie says this is backed up by Boomers’ selection of actively managed, income-producing funds. “Fewer and fewer investors are interested in tactically allocating through purely passive products today,” she says. “Beta is unpredictable, and investors crave predictability and income.”

The shift is not a short-term trend but the byproduct of a sustained low rate environment, the research says, and the change in attitude can be seen in the behavior of all four different investor groups.

DB plan investors that haven’t yet de-risked portfolios are turning toward liability-driven investing as they recognize that interest rates in developed economies are unlikely to increase dramatically for some time. Real assets and alternative credit structures are more prevalent because of their income and inflation protection characteristics.

DC investors continue to favor life-cycle funds thanks to their time-based, tailored approach. These funds support the goal of downside protection as they adjust to varying market conditions and the risk-appetite of investors at different times during the market and life cycle. Life-cycle funds also ensure that assets are rebalanced as market valuations move, guarding against the risk of buying high and selling low.

Retail investors are recalibrating their yield expectations in the face of sustained low interest rates, with many recognizing the benefits of dividend-paying stocks alongside more traditional income-producing bonds.

High-net-worth investors have moved away from a blanket focus on alpha to an emphasis on risk mitigation. These investors have become particularly cautious in developed markets and especially demanding in emerging markets in order to manage unrewarded risk. A preference for active management remains.

Key global trends in asset allocation and investor preference for certain asset classes that have developed between 2012 and 2014 include the following:

  • DB investors – The popularity of real estate has increased by 26%, from 40% in 2012 to 66% in 2014, while infrastructure has experienced an equally significant increase of 23%, from 43% to 66%. The popularity of alternative credit has increased by nearly 20%, from 38% to 56%.
  • DC investors –  Target-income funds recorded the largest increase in investor interest, growing from 34% use in 2012 to 56% in 2014. Target-risk funds saw an increase of 14%, from 36% to 50%. Target-date funds show an increase of 12%, from 52% to 64%.
  • Retail investors – Funds with an income focus have become the most popular choice over the last two years with an increase in investor interest of 14%, from 48% in 2012 to 62% in 2014.
  • High-net-worth investors – Real estate has become notably popular, showing an increase of nearly 25% in investor interest, from 37% in 2012 to 61% in 2014. Investors continue to prefer active management, with an increase of 25%, from 29% in 2012 to 54% in 2014.

One of the legacies of the 2008 economic crisis is the segmenting of the investor base as return expectations have dropped, the report says. If anything, ageing demographics have reinforced this trend. Investors can no longer be viewed as a generic group chasing high returns. That approach conceals more than it reveals, the report argues. It misses out on a new dynamic in asset allocation that is now firmly established. 

Under this dynamic, needs come before wants, liability matching before asset accumulating, and risk minimization before return maximization. The old style 60/40 equity-bond portfolio is fading into history, and like many other things, asset allocation is becoming more customized.

“Asset Allocation:  No Longer One Size Fits All” can be downloaded from The Principal’s website.

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