MassMutual Expands Client Service Team

Kevin Lynch has been promoted to relationship manager with MassMutual’s Retirement Services division, effective March 12; and Erik Shaner has joined MassMutual’s Retirement Services division as senior relationship manager, effective February 21.  

Based in Philadelphia, Lynch serves on the northeast region client management team and is responsible for managing the division’s retirement plan business in the small- to mid-market segment. Most recently, he served as a retirement education specialist with MassMutual Retirement Services. He held several retirement-focused positions with Merrill Lynch before joining MassMutual in 2009. Lynch reports to M. Palmer Whitney, assistant vice president for MassMutual’s Retirement Services division.   

Based in Seattle, Shaner serves on the west region client management team, reporting to Harold (Hal) Oberg, assistant vice president for MassMutual’s Retirement Services division. In this role, Shaner is responsible for managing small- to mid-market customers in the Pacific Northwest region. Most recently, he served as director of retirement service operations at Symetra Life Insurance Company.