The overwhelming majority of Americans, 68%, are not getting
professional financial advice, and among those who are, 43% say their advisers don’t feel
like long-term partners who have an understanding of their complete financial
picture. In addition, 62% do not have a financial adviser of any kind.
The survey also found 45% of Americans do not know where to get the help
they need as they move through life stages and need different financial
solutions, and 82% think their financial plan should be reviewed every six
months.
Among those with an adviser, only 56% say they give them an understanding of
their complete financial picture, and only 41% say their adviser provides
tailored service. Nearly one-third, 32%, are working with multiple advisers on
various aspects of their financial lives, such as retirement, investing and insurance.
“We see this as a call to action both for individuals and
the industry,” says Gregory Oberland, president of Northwestern Mutual. “It’s
important for people to understand that financial security requires serious
planning, professional help and strong discipline over a long period of time.
By not taking action, they risk making the long road to financial security even
longer.”
These were some of the findings from the 2016 Northwestern
Mutual Planning & Progress Study, based on a Harris Poll survey of 2,646
adults.
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Attila Toth, partner and co-founder of Portfolio
Evaluations, Inc., noted that defined contribution (DC) plan investment lineups
are shrinking. “Behavioral finance shows that when participants are given fewer
options, they are more engaged,” he said, moderating a panel at the 2016
PLANSPONSOR National Conference in Washington, D.C.
Jim D. Edwards, principal and financial adviser with
CAPTRUST Financial Advisors, said there are four major trends in DC investment
menus:
According to Edwards, plan sponsors are removing ancillary
funds, such as real estate investments.
John Doyle, senior vice president, Defined Contribution,
American Funds, added that simplification includes consolidation, or white
labeling. He finds that plan sponsors don’t mind being disruptive when changing
plan menus. “They want participants to be better engaged and want to help them
make better decisions,” he said.
Michelle Rappa, managing director and head of DCIO marketing
at Neuberger Berman, added that plan sponsors are trying to be smarter about
strategies. She explained that white labeling provides simpler options, while
helping participants diversify investments. For example, a core fixed income
fund would include different types of bond and Treasury inflation protected
(TIP) investment. An international fund could include value and growth
investments as well as small-cap and large-cap investments.
“Committee members should always ask, ‘Why would we use this
fund, and would I put all my money in it?’” according to Edwards. He added that
committees shouldn’t base their decisions on one participant’s or a few
participants’ request. As an example, he mentioned socially responsible
investments (SRI), which can also be referred to in many other ways.
Doyle pointed out that SRI investments should be a true
opportunity to outperform other funds. Rappa noted that SRI appeals to certain
demographics and is more common in certain geographic locations.
NEXT: Addressing fees
“With everything going on in the press and courts, plan
sponsors better understand what to look for in share classes, how to price plan
investments and how to determine gross versus net costs,” said Doyle.
Rappa said there is a move toward more transparency and
guidance to help participants understand fees and revenue sharing. Edwards
added that plan sponsors are asking who should pay for fees, how they should be
charged to participants and how revenue sharing should be allocated. He noted
that more plan sponsors are turning to institutional share classes, and his
firm encourages plan sponsors to have a fee policy statement.
Toth noted that collective investment trust (CIT) minimums
are falling, so many plan sponsors will see CITs available for them. According to Rappa,
very large plans are moving to CITs, as they are totally transparent and only
have investment fees.
However, Rappa and Doyle both pointed out that CITs are not
always the cheapest option. “Think about the strategy you want, the costs of
each option and which one works,” Rappa said.
“Plan sponsors should use the same level of due diligence
for CITs as for mutual funds,” Edwards added.
NEXT: Money market funds, SDBAs and managed accounts
Doyle noted that plan sponsors are looking at money market fund reform, saying they need
a stable net asset value, and moving to government money market funds. However,
more are looking to switch to stable value funds. “Money market funds are still
returning nothing. It’s an opportunity to learn about stable value funds and
the risks they have that money market funds don’t,” he said. Toth said it is
not an opportunity, but a requirement.
According to Edwards, there is a fiduciary risk in holding
money market funds that are returning basically zero, and with fees,
participants may have negative yields. Doyle believes the industry will see a stable value revitalization.
Rappa noted that many DC plan sponsors are using
three-tiered investment menus—target-date funds, a core menu and self-directed
brokerage accounts (SDBAs) for participants who are questioning why certain
funds are not included in the investment menu.
However, Rappa suggested plan sponsors put a limit on how
much can be invested in SDBAs. Doyle explained that some plan sponsors are
backing away from SDBAs altogether because they see participants buying shares
that are more expensive than those in the plan menu. “Who is responsible for
that?” he queried.
In addition, the Department of Labor (DOL) wants to take a closer look at SDBAs. Doyle
thinks the DOL wants plan sponsors to stop offering them. “It is still on the
DOL’s agenda,” he noted.
Finally, Doyle noted his firm is seeing more use of managed
accounts. Edwards said participants are looking for advice.
However, Doyle warned that many participants are not sharing
the information they need to make the most of managed account offerings, which
diminishes their value. He suggested that plan sponsors can get more value by
offering target-date funds as well as managed accounts.