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Products December 15, 2015
John Hancock RPS Updates Digital Presence
Updates and improvements have been made across John Hancock
Retirement Plan Services’ digital presence.
Reported by Karen Wittwer
John Hancock Retirement Plan Services has redesigned its participant websites for all of its retirement plan clients, across all devices.
The sites were revamped to ease usability and encourage participant interaction, according to the firm.
Seeking input from participants, as well as plan advisers and plan sponsors, John Hancock made the sites more engaging and intuitive, the company says, by improving accessibility to tools, adding one-click navigation and tailoring educational material for the particular plan and market. The navigation experience has been simplified, in general, with fewer clicks needed for the participant to take action.
According to Patrick Murphy, the company’s president, John Hancock “employed intuitive, uncluttered Web designs that incorporate best practices in online financial decisionmaking.”