Head-in-the-Sand Gen Xers Need Retirement Planning TLC

Gen Xers pinballing between unrealistic retirement expectations and paralyzing uncertainty need an adviser who is understanding and empathetic.

Several factors are creating a domino effect that has a crushing retirement impact for the majority of Generation X.

First, according to the Generations Apart study, commissioned by Allianz Life Insurance Company of North America (Allianz Life), two-thirds (64%) of Gen Xers find themselves frozen by uncertainty whenever they think about retirement. This paralysis means they don’t take any positive actions to secure their financial future, despite their skepticism about Social Security and Medicare.

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Compounding their anxiety about the future is a heavy load of present-tense worry. Nearly three-quarters of Gen Xers (72%) do not think it is possible to figure out what their future retirement expenses will be, and 67% believe the supposed targets are way out of reach.

Then the mood seems to blur: Despite these feelings, Gen Xers express some delusional attitudes about retirement. More than half (55%) say they see themselves having a relaxed, easy time in retirement, and 46% report they will just figure it out when they get there.

At the same time, Gen Xers are generally dubious (92%) about the country’s retirement system, expressing doubt that  pensions, Social Security and Medicare will be there for them and feel they will never have enough saved to stop working. In fact, most (94%) believe it is up to them to build their own retirement nest egg.

This ambivalent mindset calls for empathetic, nonjudgmental financial planning, according to Allianz. This generation may not be ready to retire yet, but they are reaching a pivotal time where it’s crucial to accumulate assets for the future, and it’s worrisome that they’re simply not doing that, notes Katie Libbe, Allianz Life vice president of consumer insights.

Given the overwhelmed feeling that financial planning causes Gen Xers, financial professionals can play a key role in helping them build a solid financial path. Generations Apart found that the best strategy financial professionals can employ when working with Gen X is to be empathetic and nonjudgmental. Sixty-four percent of Gen Xers want a financial professional who makes recommendations that reflect their actual life and choices, not some ideal. And more than a third (34%) seek a professional who does not judge their financial choices, even if they are indulgent.

NEXT: Gen Xers dislike being chided about past decisions.

Not only are Gen Xers stressed about planning, some are also afraid they’ll feel shame in professional financial discussions, especially when it comes to credit card debt. Nearly half (49%) feel that credit cards function as a survival tool for most people. They don’t want someone who wags their finger at past financial decisions. Some say they’d be embarrassed to tell a financial professional if they were carrying a lot of credit card debt. Instead, they want to work with someone who completely understands why they might have credit card debt.

Professionals can help Gen Xers move past their financial issues and clear up misperceptions by understanding what they are looking for: assistance with planning, setting and achieving long-term financial goals, Allianz says. The study revealed that financial professionals have a unique opportunity in this area because the majority of Gen Xers (67%) are willing to delegate some of their financial decisions and plans to their professional.

To establish that lasting relationship, financial professionals should first build trust by helping Gen Xers manage their everyday financial issues—such as building savings or paying off debt. Half of Gen Xers describe themselves as more “live for today” than “save for tomorrow,” and 44% say they will splurge on something they want. Some Gen Xers also make investment decisions based on their gut, so a financial professional can be valuable by guiding them to accumulate their savings in the right way.

“If Gen X clients have a low level of financial preparedness, a good starting point for financial professionals is to help address current financial issues. This could even mean offering support to save towards a job transition, if retirement feels distant,” adds Libbe. “When financial professionals help solve immediate financial concerns, it can then open the door to the next phase, like retirement or simply living a lifestyle less dependent on work.”

In short, Libbe says, Gen Xers need to begin facing their financial planning issues head on, and a combination of help from professionals and other resources, especially cost-effective options, is critical if they want to retire or get ready for the stage after their career.

The Allianz Generations Apart Study was conducted online by Larson Research + Strategy in November 2014 with 2,000 U.S. adults ages 35 to 67 with a minimum household income of $30,000.

Wider U.S. Retirement Investing in China on the Horizon?

Volatility and geopolitical challenges aside, experts at one ERISA-focused law firm are hearing more frequent inquiries from qualified U.S. retirement plans about investing in domestic Chinese markets.

George Michael Gerstein is an associate in the Fiduciary Responsibility group at Groom Law Group, where he advises financial institutions and plan sponsors about a broad range of issues related to Title I of the Employee Retirement Income Security Act (ERISA).

This section is concerned with some of the key aspects of fiduciary responsibility and prohibited transaction issues under ERISA, Gerstein explains, especially in connection with plan investments and related products. While much of the industry’s regulatory focus in recent years has been paid to a familiar list of issues—notably the definition and scope of the fiduciary relationship under ERISA, along with the increasing prevalence of state-run retirement programs for private sector workers—Gerstein tells PLANADVISER a new line of client inquiry is emerging: How can qualified retirement plans access potential growth in China?

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Gerstein says the conversation is currently unfolding around a pilot program called the “Shanghai-Hong Kong Stock Connect,” which he explains as an effort to link the stock markets in Shanghai and Hong Kong and bring greater accessibility, accountability and transparency to those markets for global investors. Under the program, investors in Hong Kong and Mainland China can trade and settle shares listed on the other market through exchanges and clearing houses in their home market.

It sounds obscure, but Gerstein has received an increasing number of client calls asking about what this could potentially mean for retirement plans in the U.S., “and whether it would work under ERISA.”

“I have the sense that asset managers are intrigued but are still in the exploration phase” regarding deeper expansion into China and the Shanghai markets via the Stock Connect, Gerstein says. “As for exposure, apparently some of the major indices will start including China A shares over the next couple of years … with many passive vehicles tracking indices.” Gerstein says the signs all show the asset managers that service U.S. retirement plans “consider this very much to be in play.”

NEXT: Why invest in China and Shanghai? 

Probably the most important detail for U.S. retirement plan investors regarding the Shanghai-Hong Kong Stock Connect is that certain international investors are able to use the platform to purchase eligible Shanghai-listed shares through their local broker. It's an inviting prospect in the search for return, given that the Shanghai market is often cited as the fifth-largest by market capitalization.

As Gerstein explains it, “the Shanghai-Hong Kong Stock Connect links the Stock Exchange of Hong Kong and the Shanghai Stock Exchange so that U.S. investors, for example, can trade China A shares directly. It launched last year and is significant. Prior to the Stock Connect, a U.S. investor had to have a special license or simply trade in A shares through derivatives. Now, it becomes easier to trade in domestic shares of the world's second largest economy.”

Stock purchased through the exchange is “self-contained and is designed to avoid hot money chasing the Chinese market,” he adds. “There are quotas and the restrictions that apply to foreign investors remain in place. The U.S. investor would access the Mainland market via Hong Kong. In other words, the U.S. investor would not have an account to hold the A shares with the Shanghai Stock Exchange. Instead, the investor's account would be in Hong Kong.” Other important details: the relevant A shares are denominated in the renminbi currency, and “we are dealing with equity only at this point.”

“I think the Stock Connect has been considered a success so far,” Gerstein says. “It's been stable and there's definitely been demand. Capacity will likely increase over the coming years, as well as the availability of different products, though it is tough to say with any certainty. Capacity will need to increase once A shares are included in some of the major indices.”

NEXT: What U.S. investors should consider

Gerstein says there is clearly growing interest among U.S. investors in gaining access to domestic Chinese stock markets.

“I think that most of them are still in the exploration phase, though,” he says. “Asset managers are still trying to understand the model and have raised some concerns. Fortunately, though, the Stock Connect has shown a willingness to address investor concerns.”

He shares the following technical example: “At first an investor would need to ensure that each of its executing brokers had sufficient securities in the investor's account to consummate the transaction prior to execution. This would need to be done on T-1. The investor would have several hours prior to execution when its assets were not held with its custodian. This worried people and so now there is an ability to leave the securities with the custodian until settlement.”

Still, there are issues that need to be worked out before U.S. investors really start rushing in, such as a clearer understanding of who holds custody of the A shares. “There also needs to be clear records of ownership,” Gerstein adds. “Again, I would imagine these issues will be addressed in one way or another.

“ERISA fiduciaries have asked whether trading over the Stock Connects works under ERISA,” Gerstein notes. “Certainly, there are the prudence considerations. Then, we need to remember that ERISA only allows plan assets to be placed outside the reach of the U.S. courts under very limited circumstances. Congress was worried about runaway assets. So, the key is to apply the ‘indicia of ownership’ rules to A shares. As the Stock Connect continues to fill in the blanks, this analysis hopefully becomes easier and provides a level of comfort to fiduciaries.”

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