Fidelity Tapped for Expanded AT&T Plan Servicing

Fidelity Investments has been chosen by AT&T as its sole retirement provider, Fidelity announced.

A Fidelity news release said the expanded relationship will include the administration and recordkeeping of AT&T’s defined benefit programs, the second largest private pension plan in the United States.  Fidelity, already the provider of the communications company’s 401(k) plans and a portion of its defined benefit programs, will serve all AT&T retirement plan participants.

The five-year agreement will result in Fidelity adding 250,000 new defined benefit participants with a combined total of over 650,000 defined benefit participants as well as the current defined contribution participants that total over 343,000, the news release said. AT&T’s defined contribution plans are, in the aggregate, also the second largest private defined contribution plan in the country, Fidelity said.

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AT&T will be migrating to a single retirement provider over the next two to three years. Once final migration has occurred, all participants will then have access to a single view of their retirement  information as well as planning tools through Fidelity’s NetBenefits Web site, Fidelity said.

“AT&T’s leadership has determined that a single provider to meet the retirement needs of our employees and retirees is the best strategy for our company,” said Marty Webb, Vice President – Benefits, AT&T, in the announcement.

SEC Working to Improve Complaint Handling

The Securities and Exchange Commission is working to have new technology to handle tips and complaints in place by the end of the year.

The Wall Street Journal reports that Robert Khuzami, director of enforcement, said the system will be installed in two phases. The first will improve the agency’s ability to track and search the information it receives, and the second will improve its ability to analyze the data.  The SEC is aiming to have it completed some time in 2011.

The system being installed uses a tool that prompts a person making a complaint online to answer certain questions depending on the allegation, according to the news report. Staff who receive telephone complaints will use a similar program that will prompt them to ask callers the same questions. SEC employees will key in handwritten complaints using the same format. This will standardize the information available to all SEC staff. 

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The technology also will help the SEC to prioritize information, so officials know what to act on first. Knowing that a particular law firm is suspect, for example, can help the SEC prioritize the next complaint in which that same law firm is involved, Khuzami told the WSJ.  

The news report noted that a better system for sharing tips could have helped the SEC uncover Bernard Madoff’s multibillion-dollar Ponzi scheme. Two SEC offices, in at least one instance, separately looked into Madoff’s operation and were unaware of the other’s efforts. They began their investigations after receiving complaints from different sources. The SEC also received, and discounted, numerous tips and documents about Madoff from Harry Markopolos, an independent fraud investigator, for nearly 10 years.

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