Excessive Fee Lawsuits Expected to Continue to Rain Down on Plans

Settlements have totaled more than $1 billion, making insurers think twice about new fiduciary insurance policies.


There have been approximately 200 “cookie-cutter” Employee Retirement Income Security Act (ERISA) class action lawsuits filed against retirement plans since 2015, including more than 90 cases filed in 2020 alone, says Jon Chambers, managing director at SageView Advisory Group, in a recent white paper, citing numbers from an industry insurer.

This includes an increase in lawsuits against smaller plans—i.e., those with less than $100 million in assets and fewer than 1,000 participants.

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With more “cookie-cutter” cases being filed, especially when the qualified default investment alternative (QDIA) is a “big ticket” target-date fund (TDF), Chambers writes, there is no sign of these suits slowing down.

All this has largely been due to what Chambers calls “the Schlichter Blitzkrieg,” referring to the barrage of lawsuits the Schlichter Bogard & Denton law firm filed against 401(k) plans and univesity 403(b) plans beginning in 2006. Several years later, in mid-2015, numerous other plaintiffs’ law firms began filing “copycat” style lawsuits against 401(k) plan fiduciaries and recordkeepers, generally following Schlichter’s “proof of concept” excessive fee claims, he writes.

“Over the past 15 years, ERISA fiduciary litigation in defined contribution [DC] plans has grown from a rare event … to a seemingly everyday occurrence,” Chambers writes.

‘Insurability Risk’

Amid the rush of litigation, fiduciary liability insurance underwriter Euclid Specialty says claims are so commonplace that fiduciary liability insurance could disappear.

“We have reached an inflection point in the war against [DC] plans because the risk has become virtually uninsurable,” Chambers says in his white paper, quoting a Euclid report. Thus, insurers to plan sponsors and plan fiduciaries are now beginning to talk about “insurability risk,” according to Euclid.

“Insurance companies have paid well over $1 billion in settlements, but this economic model cannot continue,” Euclid says.

For now, insurers are starting to hedge their exposure by considering reducing coverage and increasing retention, according to Euclid.

To protect themselves against ERISA litigation, which is “clearly significant for fiduciaries”—particularly when it comes to excessive fee cases—Chambers says, “thankfully, there are many strategies that plan sponsors can employ to mitigate ERISA litigation risk.”

Strong Governance Procedures

The wall of defense should start with “risk-mitigation strategies based on governance procedures,” Chambers says.

“Appoint a committee to oversee the plan’s fiduciary responsibilities,” he continues. “Define the duties of the committee in writing (via a committee charter) and have the committee review the duties and charter periodically. Have the committee develop, adopt and periodically review an investment policy statement (IPS), possibly with the assistance of an independent investment adviser. Hold periodic meetings (e.g., quarterly), distribute agendas and materials in advance, and prepare minutes that memorialize actions and decisions taken at meetings.”

Chambers goes on to say that it is also important to “consider involving qualified legal counsel in committee meetings/plan review process[es]” and to “ensure fiduciaries are properly appointed and appropriately trained.”

It is also smart for retirement plan committees to review fiduciary liability insurance coverage, ensure limits and deductibles are appropriate, and review communications from plan vendors to participants, he says.

Law firm Hanson Bridgett says plan sponsors can often avoid participant complaints through regular, clear communication. It adds that plan sponsors must be sure to “follow up on any participant complaints.”

Of course, sponsors must also have set procedures for monitoring service providers. Best practices, it says, include reviewing performance, including adherence to contractual performance standards; reviewing fees for reasonableness; and negotiating fees where appropriate.

All of this must be accompanied by a formal annual review process, and thorough plan document and operational compliance, the firm notes.

Plan sponsors should also be on the lookout for claims and appeals issues, as well as service provider issues, Hanson Bridgett says. Data security and fraud prevention are becoming more and more critical, for example.

Along the lines of data security, plan sponsors also need to have strict governance rules for committee meetings that are held remotely and should look for updates from the DOL on general fiduciary issues, the firm advises.

Legislative and Regulatory Priorities

Hanson Bridgett goes on to say that plan sponsors should also stay abreast of any legislative and regulatory changes. Priorities for this year include the possible passage of the so-called “SECURE Act 2.0,” and a potential new fiduciary rule from the Department of Labor (DOL), it notes. Both actions would have a big effect on the retirement plan industry and could also affect plan sponsors.

Environmental, social and governance (ESG) investing has also been a topic of hot discussion and changing guidance. Retirement plan experts say sponsors should continue to look for the latest guidance from the DOL if they are interested in using such investments.

Finally, the DOL is likely to issue continuing guidance on including private equity in employer-sponsored DC plans, the law firm says.

Talking Digital Advice Trends With Morningstar and DFA

Morningstar Investment Management’s head of digital advice outlines his firm’s expanding collaboration with Dimensional Fund Advisors—the goal of which is to deliver a more customizable managed account service to market in support of financial advisers.


Asked for a basic summary of his firm’s expanding collaboration with Dimensional Fund Advisors (DFA), Dan Bruns, head of digital advice at Morningstar Investment Management, had a ready response.

“The vision is to pave the way for registered investment advisers [RIAs] to significantly advance the retirement industry by democratizing high quality, personalized advice at scale,” Bruns tells PLANADVISER. “You can envision this as our effort to bring more of the capabilities of the high-net-worth wealth manager to the mass market of retirement plan participants.”

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In practical terms, adds Ashish Shrestha, head of adviser defined contribution (DC) at DFA, the firm is set to become the first asset manager to directly team up with Morningstar Investment Management to bring a customizable, adviser-driven managed account service to market. With the move, Morningstar has expanded on its standing managed accounts service, the Morningstar Retirement Manager, by “creating space” for RIA firms—and now, the first fund manager—to apply their own philosophies to the investment models and fund decisions underlying the managed account.

Building a Better Managed Account Ecosystem

With DFA’s data and methodologies now being plugged into Morningstar’s system, the managed account platform acts as a true hub, Bruns says, connecting plan sponsors, 14 RIAs, 10 recordkeepers and one asset manager. Bruns says the firm will continue to seek out and integrate additional RIAs, recordkeepers and asset manager partners.

Morningstar says its goal is to position itself as the technology backbone underpinning a holistic investment ecosystem that independent advisers can use to elevate and expand their provision of customized, responsive investment advice.

“When I think about the advisers we work with, there is such a strong desire for this type of solution,” Shrestha says. “Many of the advisers we are working with may not have the same scale as the big national RIA aggregators do, but they do have a very strong financial planning background and an unmatched commitment to client service. They need a technology solution like this to be able to efficiently organize and deliver their advisory skills at scale.”

Bruns says the collaboration with DFA underscores his firm’s commitment to working in partnership with the asset management and RIA community.

“I think we are seeing that more and more advisers are coming to understand this vision, especially as they see us integrating the top recordkeepers and now a top asset manager into our solution,” Bruns says. “What we ultimately hope to do is to bring the best of each firm to market.”

Bruns and Shrestha say the role of customized managed accounts is likely to expand in the future, but they will not necessarily be the right fit for every plan sponsor client or participant group.

“As with existing managed account solutions, this won’t be as relevant for every type of plan demographic out there,” Bruns explains. “Younger and more homogeneous populations, for example, may still be better served by more basic target-date funds [TDFs]. On the other hand, there will be a significant segment of a given RIA’s client base where this approach can be very valuable, we believe. For example, if an employer has an older and more established workforce with higher balances and different expectations for retirement, this group will very likely benefit from added customization, especially when the customization is delivered efficiently by relying on our technology.”

Both Shrestha and Bruns spoke in favor of the wider market developments in the area of “dynamic” or “hybrid” qualified default investment alternatives (QDIAs). These solutions, generally speaking, start by placing an investor in a low-cost managed account before eventually moving him into a personalized managed account solution once he has generated substantial assets or demonstrated strong engagement with his retirement plan.  

Other Players in the Game

While Morningstar and DFA say their approach will deliver enhanced customization and responsiveness to RIAs seeking to implement managed accounts for their plan sponsor clients, other firms are positioning themselves to do the same. For example, back in February, Prudential Retirement unveiled the Advice and Income Engines at Prudential solution, which it bills as “a next-generation digital managed advice platform powered by NextCapital.”

According to the firms, the solution provides DC plan participants with access to retirement planning and personalized portfolio management, designed to help them generate a source of income for retirement. The service launched in the first quarter, with several key features and new integrations anticipated to follow its launch.

“More than 100 million Americans rely on a defined contribution plan as the foundation for a secure retirement,” says Harry Dalessio, head of institutional retirement plan services at Prudential Retirement. “Incorporating a managed advice solution that supports understanding of income needs in retirement is especially critical during times of market volatility. Additionally, many Americans are unsure about investing and retirement decisions and prefer the convenience of getting professional financial advice through their trusted employer-sponsored defined contribution plan.”

Further back, in March 2019, Empower Retirement announced its new adviser managed account service, with several large advisory firms as early adopters, including SageView.

“Adviser managed accounts offer retirement investors the best of both worlds—the strengths of SageView’s advisers and dedicated investment team combined with all the services and technology of Empower,” says Randy Long, founder and managing principal of SageView. “It allows us to focus on designing a prudent retirement strategy for employees while having Empower there to deliver an optimal participant experience. We fully expect this revolutionary new managed account model to drive better outcomes for employees.”

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