Employers Shift Retirement Savings Burdens from Participants

A report from Deloitte Consulting found that the number of employers with auto-enrollment and easy enrollment features is on the rise.

Motivated by fear of a dwindling workforce and concerns about employee retirement readiness, 401(k) plan sponsors are “diligently seeking better ways to leverage their investment in 401(k) plans to attract, motivate, and retain workers,’ according to the report.

Deloitte said its 401(k) Benchmarking Survey: 2008 Edition revealed fewer than one in five plan sponsors believe “most” employees will be financially prepared for retirement. The concern is being addressed in one way by an increasing number of employers who have implemented “automatic” plan features.

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According to the report, 42% of employers surveyed now have an auto-enrollment feature –nearly double from the last survey (23%)–and 26% of respondents reported they are considering adding an auto-enrollment feature. Nearly all employers (96%) who have implemented this feature expressed satisfaction with it.

The survey also documented a big jump in employers using “easy enrollment’ systems, such as a postcard or similarly simple authorization form provided to non-participants. Fifteen percent of respondents reported using such systems, up from 11% in the last survey.

To further prod employees to increase their retirement savings, two-thirds (68%) of employers said they use 3% for the default contribution rate in automatic enrollment plans, versus 53% in the last survey. In addition, only 16% of companies reported using a default percentage of 2% or less, versus 26% previously.

Automatic deferral percentage increases are used by 35% of survey respondents, compared to 18% who used the feature last year.

In addition, Deloitte said that for the first time, the majority (51%) of employers said employees are eligible for plan participation immediately upon their hire.

Not only have employers shifted the participation decision from participants’ hands, they are also letting workers off the hook for managing their plan assets. Fifty-seven percent of this year’s Survey respondents offer lifecycle funds, whereas, in 2004, only 28% of employers surveyed offered lifecycle funds. Another 10% reported they are considering adding such funds in the future.

However, the use of risk-based, lifestyle funds has decreased. Twenty percent of employers said they offer risk-based, lifestyle funds, down from 31% in the last survey.

401(k) Plan Success

The top indicator of a plan’s “success” in the eyes of plan sponsors is participation rates, the survey found. “Employee appreciation” ranked third, behind investment performance. Few (8%) employers identified “cost effectiveness’ as their primary indicator of plan success, followed by “easy accessibility/technology.’

Given that participation was the primary success factor listed by employers, respondents named “a lack of employee understanding’ and “ineffective employee communications’ as the biggest impediments to plan success. Employers appear to be least concerned about “lack of provider support,’ investment performance, or employee turnover, Deloitte said.

Employers overwhelmingly (81%) identified “where to invest/which funds to use’ as the most confusing aspect of 401(k) plans for employees, followed by “how much to save for retirement’ (55%).

Average participation rates were 76% this year, inching up slightly from 75% in the last Survey. The average deferral percentage (ADP) for non-highly compensated employees (NHCEs) stands at 5.69%, while the proportion of NHCEs contributing 6% or more of their compensation is 36%, compared with 33% previously.

Plan sponsors said they consider their 401(k)s effective recruiting tools that assist them in retaining existing employees. The majority (53%) of survey respondents said they consider their plans “as competitive’ as those of their peers, and more than one-third (34%) consider their plans “more competitive.’

A total of 436 employers responded to this year’s survey. The full report is available here.

IMHO: What Will Participants Do?

At the moment, the industry is scrambling to respond to the DoL’s call for comments on the proposed participant fee disclosure regulations by September 8.

I think, based on the conversations I have had to date, that most of those comments will be positive on the scope of the disclosures, and fretful about the timeframe for implementation. Most seem to think that the DoL’s measured approach will be matched by a (more) reasonable timeframe for implementation that that contained in the proposal. Of course, there’s pressure from other sides – Congressman George Miller, who has not only held hearings on the subject, but introduced legislation regarding fee disclosures, is grumbling that the DoL’s version doesn’t go far enough. He’ll no doubt be joined by the voices of unbundled solutions who may well feel that they are disadvantaged by the current proposal’s terms (see IMHO: “Know” Way”).

The “debate’ over participant fee disclosure has generally focused on one of two concerns – the physical impossibility (or at least impracticality) of doing it – and concerns about what participants would do once they had that information. Those concerns have similarly run the gamut, everything from “we’d spend all this money for no reason’ to worries that participants would be so shell-shocked by the size of those fees (or the realization that there WERE fees) that they would opt out of retirement plan savings altogether. The Department of Labor’s recent proposal on the subject will surely serve to mute the debate on whether we should disclose those fees, but what we don’t really know yet is – what will participants do?

How Much Ado?

The DoL clearly (and explicitly) expects that participants will make better investment decisions. In fact, it’s made some effort to quantify the financial impact of those decisions as part of its proposal (see IMHO: No One to Blame). However, no one – apparently not even the DoL – actually expects that all participants will pay attention (in its estimation of the impact of the regulations, the DoL projects that less than a third of participants will benefit from a time reduction in looking for the information – presumably the rest aren’t paying attention).

Most participants won’t be helped much by the disclosures, IMHO. That’s not a criticism of the effort – but let’s face it, we’re talking in large part about the kind of disclosure that has long been available through mutual fund prospectuses. Does anyone really believe that most participants will comprehend the fine print of those disclosures any better than they currently grasp that same kind of detail in their mutual fund prospectus? Seriously – look at the model comparative chart. I’m not saying this is rocket science, but even in the DoL’s proffered example, you have models of clarity like “$20 annual service fee assessed for accounts holding less than $10,000. May be waived in certain circumstances.’ (All of which would make this “model’ participant wonder – are we talking about my individual 401(k) account or the plan – my account in total, or my account holdings in that particular fund? And are MY circumstances “certain?’)

Some Improvements, But…

Now, there is the improvement in frequency and convenience of delivery of this information. But while there’s surely something to be said for that, it also has a downside – the sheer volume of materials we’ll now be producing to provide this information. While the DoL took some pains in its proposal to leverage existing mediums, they nonetheless estimated that the annual disclosure would represent an additional 13 pages of disclosure for non-404(c) compliant plans. Surely there has to be a better way!

Perhaps I’m being too harsh in my assessment of the mathematical acumen of participants, or their interest in pursuing the clarity the proposed regulations purport to offer. And, like it or not, those kind of fee structures, complexities and exceptions have long been standard in what passes for disclosure in the mutual fund industry. The specific disclosure of dollar amounts charged against participant accounts called for by the proposed regulations will be helpful information, IMHO – but that’s generally only a small part of the costs participants are bearing.

Where we are may, in fact, be where we need to begin, in terms of helping participants better understand and appreciate the significance of their retirement savings decisions.

But if we’re expecting a significant response to this kind, and this much, information on the part of participants – well, I wouldn’t hold my breath.

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