Disconnect Between Shift in Benefits Spend and What Employees Want

"Employers may want to reevaluate the allocation of benefit dollars to better respond to employees’ needs and concerns,” says Alexa Nerdrum with Willis Towers Watson.

Over the last decade, escalating health care costs, historically low interest rates and an aging workforce have made employee benefits much more expensive, while historically low productivity growth has kept compensation budgets lean, according to a Willis Towers Watson analysis.

The analysis, Shifts in Benefit Allocations Among U.S. Employers, found the total cost of employer-provided benefits—health care, retirement and postretirement medical—rose from 14.8% of pay in 2001 to 18.3% of pay in 2015, a jump of 24%. During this period, health care costs for active employees more than doubled, rising from 5.7% to 11.5% of pay. Conversely, total retirement benefits, which include defined benefit (DB), defined contribution (DC) and postretirement medical plans (PRM), declined by 25% between 2001 and 2015, from 9.1% to 6.8% of pay.

Never miss a story — sign up for PLANADVISER newsletters to keep up on the latest retirement plan adviser news.

Willis Towers Watson says the reason retirement costs declined is that over that period, many employers shifted away from DB plans as their primary retirement vehicle, typically replacing them with an enhancement to the existing DC plan. In fact, DC benefits increased by 1.6 percentage points between 2001 and 2015, which wasn’t enough to replace the 2.9 percentage-point loss in DB plan benefits. Eliminating PRM for new hires and reducing employer subsidies also played a role in reducing overall retirement cost, as PRM values declined by one percentage point over the analysis period.

These trends reflect a seismic shift in the allocation of benefit dollars, Willis Towers Watson says. In 2001, active health care costs comprised about two-fifths (42%) of benefits while retirement benefits made up the remaining three-fifths (58%). By 2015, the ratio had flipped, with active health care benefits accounting for slightly less than two-thirds of costs (64%) and the retirement share dropping to slightly more than one-third (37%).

NEXT: Benefit spend not in line with what employees want

Willis Towers Watson’s Global Benefits Attitudes Study (GBAS) has surveyed employees about their attitudes, preferences and behaviors around their benefits, health and finances. The 2015/2016 survey results are based on 4,721 full-time U.S. employees. The survey results suggest a disconnect between employees’ primary concerns, needs and preferences and the reshuffling of employer dollars.

Roughly half of responding employees say they often worry about their financial future, rising to 55% for Millennials. Many Millennials do not expect to receive the same level of retirement benefits enjoyed by older workers, and three-quarters assume that their generation will be worse off than their parents’ generation.

Why should this matter to employers? Willis Towers Watson notes that employees bring their anxieties and distractions to work each day, where their worries impair performance, trigger lost days, raise stress levels and ultimately drag down productivity.

Employees’ financial concerns can also create longer-term problems for employers. Employees who are worrying about the future or struggling financially—which include 42% of the typical workforce—are more likely to continue working well past their preferred retirement age. Forty-four percent of older workers (ages 55 and older) who are concerned about their future finances and 64% of those who are struggling financially expect to work to age 70 or later. In addition, nearly half of financially struggling older employees feel stuck and would retire if they could afford to do so. It’s clear financial issues are impacting employee performance in a big way and the toll is ultimately a drag on business results, the firm says.

“With the shift from DB to DC plans well established, employers may want to reevaluate the allocation of benefit dollars to better respond to employees’ needs and concerns,” says Alexa Nerdrum, senior retirement consultant at Willis Towers Watson. “This could consist of more tax-efficient saving mechanisms, such as the broader use of health savings accounts, as well as wiser spending on health care. While the solution for each organization will be unique, employers need to balance cost with the long-term returns on providing benefit packages that will be highly valued by their workers.”

Student Loan Assistance Trumps 401ks for Many Employees

However, the CEO of IonTuition says employees need to take a balanced approach to plan for their future and deal with immediate needs at the same time.

As the stress of looming student debt grows, more employees are looking to work for companies that offer to pay down their student loans, according to a survey by student loan management assistance provider IonTuition.

The survey found 80% of respondents would like to work for a company that offers student loan repayment benefits compared to 70% who said so in a 2015 survey.

Never miss a story — sign up for PLANADVISER newsletters to keep up on the latest retirement plan adviser news.

More than half of those with student debt would prefer monthly contributions towards their loan debt rather than health care benefits, and nearly 48% would choose student loan assistance over a 401(k). Of the nearly 50% of respondents who reported having a 401(k), nearly one-quarter said they would prefer student loan assistance over their 401(k) plan.

CEO of YouDecide Peter Marcia, based in Richmond, Virginia, foresees an increase in student loan programs being ever-more present and offered by employers as more and more young talent is being hired. Repayment programs are going to be utilized as a powerful incentive for the recruitment and retention of young employees within companies, especially as graduation has just recently occurred and many Millennials are looking for financial assistant to pay off student debt, he says.

Asked if employees should focus on paying down debt first before saving in a retirement plan, Balaji “Raj” Rajan, CEO of IonTuition in the greater Chicago area, says, “Debt is expensive and hurts the ability to save. The question is that of balance, the type of career and earning prospects, and lifestyle. For those who have a high earning prospect as they grow older, paying down debt is best. For those who believe they are going to be on a fixed, stable income as they grow older, balance is needed. Retirement is important, but most people don’t think about retirement savings till they are closer to 40. And a large percentage of our population today carries student loan debt well into their forties.” 

NEXT: Is it feasible to pay off student loans and save for retirement?

The standard repayment plan for federal student loans puts borrowers on a 10-year track to pay off their debt. However, more than 30% of survey respondents estimate it will take between 11 to 30 years to pay off their student loans.

Still, Rajan says it is feasible budget-wise for participants to participate both in a student loan repayment assistance program and a defined contribution (DC) plan. “This is the balanced approach we speak about. Paying down debt faster relieves a financial and emotional burden while improving credit. Contributing to a retirement plan offers predictable, tax-advantaged returns with impressive long-term value. Having access to both programs lets an employee plan for their future and deal with immediate needs at the same time,” he states.

Managing to both pay off student loans and save for retirement is a tough predicament, especially if the student loan debt is in excess of $40,000 and the young graduate has a good job, but not much in terms of liquid cash after tax, Rajan adds. “Using employer programs, smart savings, and so on are generally the best options. The access to this type of planning is not available because most financial literacy is delivered for a broad group of people,” he says. “Successfully customizing the student debt repayment using options such as directing excess monthly payments towards principal; refinancing for lower rates if the student qualifies; taking advantage of employer-provided payment assistance; are options. This requires expertise and focus that IonTuition delivers. For example, for the price of one diet coke daily, a person can pay off their loans over 2 years earlier and save a ton of money!”

IonTuition surveyed 1,000 student loan borrowers for the research. The full research report may be downloaded from here. A free registration is required.

«