Betterment, Vanguard Find Workers Tapped Retirement Savings in 2022

Workers are increasingly dipping into savings to cover costs that are increasing due to inflation, creating a moment for advisers to work with plan sponsors on their financial benefit programs.


About a quarter of full-time workers have gone into their retirement savings to pay for short-term expenses this year, according to a national survey by Betterment at Work.

Betterment, a 401(k) and financial benefits provider, reported last week that 28% of 1,000 workers surveyed say they tapped retirement savings amid record levels of inflation and prolonged market volatility. The New York-based firm said worker confidence in their own financially stability has dropped since 2021, with 40% now saying they are financially stable, a 9% drop compared to last year.

“Many workers are struggling with new challenges and financial anxiety, meaning financial wellness benefits have become more important than ever,” Kristen Carlisle, vice president and general manager of Betterment at Work, said in a press release.

The Betterment research follows a report from Vanguard in November that the share of workers taking cash from their employer retirement plans is rising for loans, non-hardship withdrawals and hardship withdrawals. Hardship withdrawals, which are subject to income taxes and a possible 10% early-withdrawal penalty, hit their highest level since Vanguard began tracking them in 2004.

Workers’ decisions to tap into their retirement savings are a concrete sign of the financial anxiety felt by America’s workforce due to high inflation, market volatility and talk of recession, according to Betterment. The benefits provider said the majority (71%) of employees are anxious about their finances, and another 54% say this anxiety has made it difficult to focus at work.

Employees are looking for support, with 68% saying financial wellness benefits are more important to them now than they were a year ago. Coveted benefits include a health savings account, an employer-sponsored emergency fund and student loan offers, according to the research.

A Benefits Arms Race

These types of financial benefits are particularly important for smaller employers, says Edward Gottfried, Betterment’s director of product management, because fewer small businesses offer 401(k) savings plans and wellness tools. The silver lining, he says, is that there has been “a bit of a healthy arms race” leading to the creation of affordable and accessible financial benefit programs during the Great Resignation.

“The last couple years have been a little bit crazy in terms of growth of offerings [among small employers],” Gottfried told PLANADVISER. “There has been a realization from small employers that they needed to offer benefits to be competitive with their peers.”

There has been competition for workers both in specialized jobs and for entry-level positions, Gottfried says. Retirement plan and financial advisers have an opportunity to make sure employers are aware of the full range of retirement and wellness benefits available to them.

He says Betterment’s differentiation in the marketplace is an employee offering with one-stop shopping, including retirement planning, student loan payment advice and safe ways to start up emergency savings.

An emergency savings plan may help some of the rising number of Americans who report being more financially risk averse than last year. In surveying in early December, insurance provider F&G found that 78% of Americans said they have become more financially risk averse, up from 69% in 2021. The Des Moines, Iowa-based insurer said that of 1,691 people surveyed, 67% feel like their financial safety net has been taken away from them in 2022, up from 47% of people who said so one year ago.

Not all findings, however, have been dour. In other December research, Bank of America found that among its clients, median household savings and checking balances remain well above pre-pandemic 2019 levels across all income levels. While the bank found an increase in “buffers” being drawn upon due to high inflation and housing costs, most consumers are not spending more on credit relative to debit card use in 2019.

Whether workers are financially strapped or not, advisers may have more room to speak with businesses about their retirement and financial benefits. Slightly less than half (45%) of workers feel their employer is committed to supporting their financial wellness, according to the Betterment survey.

Lori Lucas Will Retire as Head of EBRI

The CEO of nearly five years will turn to fiction writing in 2023, leaving a remarkable legacy at EBRI.

Lori Lucas


Lori Lucas, the CEO of the Employee Benefit Retirement Institute, plans to retire at the end of the year after almost five years at EBRI, leaving a legacy of increased accessibility and focus on diversity.

Prior to joining EBRI, Lucas had been the executive vice-president for defined contribution practice at Callan Associates, director of research at Aon Hewitt and an analyst at Morningstar.

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When she took over in 2018, she explained to PLANADVISER that she wanted to increase the accessibility of the research that EBRI produced. She says EBRI’s work is far more accessible now and cites as examples the various formats in which EBRI publishes its data, such as webinars and interactive infographics.

Lucas explains that prior to being CEO at EBRI, she was a consumer of their research. She knew many members wanted EBRI’s key findings and summaries of research to present to industry executives because, “Not everyone wants to read an entire issue brief.” This insight motivated the increased accessibility of ERBI’s research for its members.

In April 2023, EBRI will release its retirement security projection model, according to Lucas, using 401(k) and IRA data to project likely retirement outcomes for different cohorts of the population. The model can also be tweaked to account for the different retirement provisions in the SECURE 2.0 legislation. Lucas says there is currently a $3.6 trillion deficit from what American workers aged 35 to 65 should have saved for retirement, and this model will measure how each provision could reduce that deficit.

Also due in the spring is the EBRI Retirement Confidence Survey. 2023’s survey will focus on the retirement confidence of caregivers, says Lucas. Caregivers, such as stay-at-home parents, work full-time and socially valuable jobs but are unpaid and do not enjoy the benefits of accessing an employer-sponsored retirement plan in their own names. As a result, they are especially vulnerable in retirement if they divorce or if their partner dies.

EBRI’s research shows that unmarried women, especially divorced women, have retirement savings balances that are often significantly lower than married women and men, Lucas says.

In her time at EBRI, Lucas says that perhaps the biggest change in the industry is the new focus on overall financial wellness of employees: “Retirement is no longer the sole focus of employers.” Future financial wellness must be paired with current financial stability, and employers are seeing that more and more. She specifically cites student loan assistance and emergency savings as items that both address short-term financial security and make long-term saving more feasible, both of which are also items addressed in the pending SECURE 2.0 legislative package.

Lucas is especially proud of the Diversity, Equity and Inclusion Council started at EBRI last year and EBRI’s related research on the financial wellness of women and minorities. One point she highlights is the importance of plan sponsors using different messaging with different demographic groups. She says the messenger’s background can affect how a message is received by different demographic groups and that multiple-choice questions given on surveys should account for different cultural perspectives so that the questions resonate and yield accurate responses.

As an example, Lucas explains that providing “prioritizing family over self” as an option when asking about barriers to retirement savings was particularly resonant with black and Hispanic respondents in EBRI’s data.

Lucas will now turn to writing, a longtime passion. She says she wants to write fiction and feels very fortunate she was able to save enough that she can turn from one passion, retirement research, to another, writing, in a financially sustainable way.

She calls her retirement an example of “leaving on a high note.”

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