IRI Releases DEI Best Practices for Talent Acquisition

Christina Brady, the IRI’s COO, says the publication is a result of considerable discussion across 2022 and 2023.


The Insured Retirement Institute has published a compendium of best practices for the association’s member companies to use to help incorporate diversity, equity and inclusion into their hiring practices for early- and mid-career employees. 

“Across 2022 and 2023, we were having a lot of conversations with our members, wanting to know within the diversity and inclusion space, how were they embedding those ideas into talent acquisition,” Christina Brady, chief operating officer at the IRI says. “There’s a lot of talk about the war for talent: How do we bring in exceptional talent to our workforces and into our industry? Those conversations yielded a lot of ideas and tactics that we’re currently using.”

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The organization summarized the tactics into one document for companies to use as a resource. The compendium, “Embedding DEI in Early- and Mid-Career Talent Acquisition,” is the first its kind produced by the IRI, as members have focused their initial DEI efforts in recruiting early- and mid-career talent, according to Brady.

Firms can use the new compendium, see what is happening across the industry, establish benchmarks and learn new best practices, she says, noting that every organization should pick DEI strategies that work for their business.

The booklet includes advice related to recruiting and hiring that focuses on a broad, fair screening process. Tactics include seeking out new talent from a variety of sources, rather than “narrow sourcing pools,” and then, in the hiring process, ensuring equitable evaluations that are free of bias.

The IRI lists various strategies for recruiting and advancing DEI at investment firms. Some of the tactics include:

  • Creating workplace coalitions focused on DEI talent acquisition and representation;
  • setting diversity hiring goals;
  • recruiting at historically Black colleges and universities;
  • revising job descriptions to appeal to a broader candidate pool; and
  • conducting offer acceptance rate analysis and optimization.

The organization is also looking to improve its own DEI, Brady says.

“Where IRI has seen opportunity to incorporate DEI strategies is in our hiring. Areas like being thoughtful about where we post jobs, blind resume reviews, panel interviews and regular DEI training for all staff,” she says. “I know that it’s working, because as we go through our hiring decisions, these concepts come up. They are conscious elements in the decisions we’re making. That’s a great indication that we’re on the right track.”

The best practices were compiled using primary and secondary sources. The IRI sourced from DEI research and articles to draft the initial set of best practices, as well as conducting interviews with DEI and HR leaders from its member companies throughout 2022.

Capital Group Partners With Financial Finesse to Reach Large Plan Sponsor Market

An initial program targeting the midsize plan sponsor market saw 38% participant engagement.

Financial Finesse’s financial wellness coaching will now be available to prospective Capital Group clients in the large plan sponsor market, as the firms plan to expand an earlier product partnership.

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Capital Group, which owns American Funds, revealed the partnership on Tuesday following an announcement that its institutional retirement group will seek to drive business growth through “offering solutions and services that complement its investment products.” Part of those solutions included wellness and engagement programs for employers “with a focus on helping employees to smoothly transition into retirement.”

The Los Angeles-based financial firm will now offer Financial Finesse’s wellness program to clients in the large plan sponsor market at no additional cost for plan sponsors or their participants, according to the announcement. Plan participants will receive unlimited access to a digital financial wellness hub, a virtual financial coach and interactive guide called Aimee, live webcasts and a team of certified financial professional coaches available via phone and live chat.

Using Financial Finesse during an initial trial run, Capital Group increased the score of participant engagement by 8.2%, according to Brendan Mahoney, senior vice president and head of institutional retirement strategic growth at Capital Group.

In the initial program, Financial Finesse’s coaching was accessible to Capital Group DCIO clients in the midsize plan sponsor market and PlanPremier full-service recordkeeping clients in the large plan sponsor market, Mahoney says. The program was Capital Group’s first venture into the financial wellness space.

“We launched this effort back in the fall of [20]21, because of the noise we were hearing from our clients,” Mahoney says. “The advisers involved in the pilot feel like we are helping them scale their business. That’s a big deal.”

“Within 15 months of the initial program’s launch, plan sponsors saw participant engagement of over 38%—well above industry benchmarks,” Liz Davidson, founder and CEO of Financial Finesse, said in a statement. “The program also proved that integrating financial coaching can drive a significant increase in assets under management for retirement plan advisors.”

Mahoney says institutional retirement at Capital Group is about 50% of the firm’s sales and about 40% of their assets in 2023. Initiatives, like with Financial Finesse, are meant to help the firm focus on institutional retirement, as well as grow its wealth management business.

“Capital Group is really working to wrap as much value, Financial Finesse being an example, around our investments story,” Mahoney says. “It is a critical piece of what we’re really looking to do going forward in our institutional retirement business.”

Capital Group’s American Funds ranks among the largest target-date fund providers by assets, along with the Vanguard Group and Fidelity Investments, according to the latest data from ISS Market Intelligence Simfund, which, like PLANADVISER, is owned by Institutional Shareholder Services Inc.

In Capital Group’s institutional retirement announcement this week, it noted continued focus on the expansion of collective investment trusts for defined contribution retirement investing. Capital Group also called out continuing to focus on its qualified default investment alternatives, retirement income options (both in and out-of-plan) and wealth management areas, including model portfolios, 529 education savings and high-net-worth management offerings.

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