Court Denies Dismissal of Duke Energy ERISA Suit

The plaintiffs suggest the plan, its participants and beneficiaries have suffered ‘significant losses totaling millions of dollars,’ and a district court has now allowed their claims to proceed to discovery.

The U.S. District Court for the Western District of North Carolina issued a ruling this week in an Employee Retirement Income Security Act (ERISA) fiduciary breach lawsuit filed against Duke Energy and several other related defendants.

The order, based on a recommendation prepared by a U.S. magistrate judge, denies the defendants’ motion to dismiss the lawsuit and sets the stage for discovery and trial—or a potential settlement.

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The plaintiffs claim their plan’s fiduciaries allowed the payment of “exorbitant excess fees,” making it “reasonable to infer the defendants have failed to follow these prudent practices and have thus failed to uphold their fiduciary duties.”

According to the lawsuit, from the beginning of 2014 through the end of 2018, the plan had between 33,000 and 39,000 participants, and between $6.7 billion and $8.6 billion in assets. The plaintiffs say plans of this size are often referred to as “jumbo” or “mega” plans and have “significant bargaining power to extract extraordinarily low fees for services,” including for recordkeeping and managed account services.

For its part, Duke Energy says its retirement savings plan has been carefully designed and administered as a retirement savings tool for the company’s many employees. In a prior statement to PLANADVISER, the company said Duke Energy and its fiduciaries “take seriously their responsibilities under the federal Employee Retirement Income Security Act of 1974, and work diligently to fully discharge their duties under the law.” They said the company would vigorously defend against this lawsuit, which can now proceed to discovery.

Much of the text of the recommendation and subsequent pro-plaintiff order is dedicated to discussion of the standard of pleading that applies in these cases under the Federal Rule of Civil Procedure 12(b)(6). Under this standard, a claim has facial plausibility—and thus can proceed beyond a rote motion to dismiss—when the plaintiff “pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.”

In a precedent-setting case, Ashcroft v. Iqbal, the Supreme Court articulated a two-step process for determining whether a complaint meets this plausibility standard. As the recommendation summarizes, the first issue is for the court to identify with skepticism any allegations that, because they are no more than conclusions, are not entitled to the assumption of truth. The recommendation notes that “threadbare recitals of the elements of a cause of action, supported by mere conclusory statements, do not suffice” to state an actionable claim.

Second, to the extent there are well-pleaded factual allegations, the court should assume their truth and then determine whether they plausibly give rise to an entitlement to relief. The recommendation emphasizes that the act of determining whether a complaint contains sufficient facts to state a plausible claim for relief will necessarily be “a context-specific task that requires the reviewing court to draw on its judicial experience and common sense.”

From here, the recommendation cites an important precedent applying in the 8th U.S. Circuit, summarizing it as follows: “No matter how clever or diligent, ERISA plaintiffs generally lack the inside information necessary to make out their claims in detail unless and until discovery commences. Thus, while a plaintiff must offer sufficient factual allegations to show that he or she is not merely engaged in a fishing expedition or strike suit, we must also take account of their limited access to crucial information. If plaintiffs cannot state a claim without pleading facts which tend systemically to be in the sole possession of the defendants, the remedial scheme of the statute will fail, and the crucial rights secured by ERISA will suffer. These considerations counsel careful and holistic evaluation of an ERISA complaint’s factual allegations before concluding that they do not support a plausible inference that the plaintiff is entitled to relief.”

Having spelled all this out, the recommendation and order promptly conclude that the plaintiffs have sufficiently stated a claim for breach of fiduciary duty.

“They allege that the defendants used Fidelity for recordkeeping services since 2009,” the recommendation recounts. “Plan participants paid $58 to $67 for recordkeeping services from 2014 to 2018, while similar plans paid less for comparable services. Fidelity stipulated that it would have provided comparable services to similarly sized plans for $14 to $21 since 2014. The defendants failed to renegotiate with Fidelity or solicit competitive bids until 2019, and the plan’s per-participant fees remained steady while fees across the industry dropped. Taken in the light most favorable to the plaintiffs and under the totality of the circumstances, these allegations raise a plausible inference that the defendants breached their fiduciary duty.”

This pro-plaintiff ruling comes in the wake of the filing of a much-anticipated Supreme Court order in the case known as Hughes v. Northwestern University, wherein the high court ruled that it is the employer’s obligation, not the employee’s, to make sure funds and fees in a defined contribution (DC) retirement plan are prudent and not excessively costly.

Advisers Say Clients Are Showing Increased Interest in ESG, Crypto Options

A new survey suggests advisers are also using social media more often to reach new clients, though many argue that better technology tools would greatly help with this.

A recent study released by Broadridge Financial Solutions and the Financial Services Institute (FSI) seeks to shed light on growth opportunities within the wealth management industry. The study examines opportunities for advisers to leverage digital technology, explore new investment vehicles, expand their businesses and make stronger connections with previously underserved communities and the next generation of investors.

The firms say the survey of more than 400 U.S. financial advisers highlights the potential the adviser community has to drive environmental, social and governance (ESG) investing—as well as the important area of diversity, equity and inclusion (DE&I).

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According to the study, 92% of advisers report that they’re satisfied with their technology capabilities, but they still see opportunities for improved technology that could help them better meet their practice goals. Additionally, 83% of advisers argue that better technology tools would greatly improve new client acquisition, especially as 32% of advisers express interest in prospecting outside of their current geographic locations and say they will rely on improved technology tools to reach prospects virtually.  

“This joint study with FSI highlights the growth opportunities for financial advisers and the heightened role technology tools play in enabling advisers to provide a better service experience, foster deeper relationships and reach new constituencies,” says Chris Perry, president of Broadridge Financial Solutions and a board member of FSI. “Advisers are taking advantage of this wave of digital transformation to provide investment ideas, offer financial literacy tools, discuss ESG trends and connect with clients and their families in new ways.”

Results from the study suggest that videoconferencing will continue to play a major role in the industry, as 51% of advisers report they are still conducting formal client meetings virtually—either via phone or videoconferencing. Advisers expect to increase their videoconferencing usage in the next 12 months (39% versus 21% currently using the tool). At the same time, 88% of advisers expect to either increase or maintain their current rate of in-person, formal client meetings in 2022.

Crypto and ESG

As the market remains in a low interest-rate environment and investors are seeking creative ways to find returns, that study shows that 64% of advisers report they have seen an increased interest in cryptocurrency investments from clients. Further, 33% of advisers report that they have seen an increased interest in ESG investments from clients as the asset class gains popularity.

“With the rise of DIY investing and clients’ growing interest in branching out to new asset classes, financial literacy is of the utmost importance and advisers have a clear role to play,” says Dale Brown, FSI president and CEO. “There is a significant opportunity for advisers to educate current and prospective clients and empower them to make better financial decisions, and technology tools can enable them to be informed and connected.”

Social Media and Teaming Up

The study suggests that LinkedIn (77%) and Facebook (67%) are the most widely used social media platforms by advisers for both business and personal use, providing channels where advisers can reach their clients virtually.

More than half (58%) of advisers describe their practice as a “solo” practice, and. of the advisers who describe their practice as a “team” practice (42%), the study shows that the average team size is four, which the firms say suggests that advisers are increasingly reliant on technology tools to service clients and fill the personnel gap.

The study also shows that a solid majority of advisers (60%) are equally focused on financial planning and investment management, yet advisers under the age of 45 cite client-facing tools as the No. 1 area for technology improvement as they increasingly focus on holistic financial planning.

The Next Generation

Many advisers (89%) have engaged or plan to engage with additional generations of existing clients, such as children or grandchildren, the study finds. Of the advisers currently or planning to engage with those additional generations, 79% directly raise the topic with their clients and 55% offer to build the financial literacy of clients’ children or grandchildren.

While most advisers say they recognize the importance of building relationships with the next generation of investors through existing clients, results from the study suggest many also prioritize engaging their clients’ spouses in financial discussions, as nine in 10 advisers consider it important to maintain a strong relationship with both spouses. Further, advisers say that, on average, 68% of formal client meetings include both spouses.

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