Practice of Rebranding Investments Questioned in ERISA Lawsuit

The American Red Cross is accused of allowing excessive investment and recordkeeping fees in its 401(k) plan.


An Employee Retirement Income Security Act (ERISA) lawsuit has been filed on behalf of participants in the American Red Cross Savings Plan against the American National Red Cross, its Board of Governors, members of the board, its Benefit Plan Administration Committee and members of the committee for breaches of their fiduciary duties.

According to the complaint, the plan’s assets under management (AUM) qualify it as a jumbo plan in the defined contribution (DC) plan marketplace and among the largest plans in the United States. As such, it had substantial bargaining power regarding the fees and expenses that were charged against participants’ investments. The plaintiffs accuse the defendants, however, of not trying to reduce the plan’s expenses or exercising appropriate judgment to scrutinize each investment option that was offered in the plan to ensure it was prudent. The complaint cites data from BrightScope that found the Red Cross plan fell in the category of plans with the highest total plan cost for plans with more than $500 million in assets.

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The lawsuit says the defendants breached the duties they owed to the plan and its participants by (1) failing to objectively and adequately review the plan’s investment portfolio with due care to ensure that each investment option was prudent, in terms of cost; (2) maintaining certain funds in the plan despite the availability of identical or similar investment options with lower costs and/or better performance histories; and (3) failing to control the plan’s recordkeeping costs. The plaintiffs say the actions of the defendants cost the plan and its participants millions of dollars.

For example, according to the lawsuit, the use of revenue sharing to pay for recordkeeping resulted in a worst-case scenario for the plan’s participants because it saddled them with above-market recordkeeping fees.

The lawsuit cites an NEPC survey which found that the majority of plans with more than 15,000 participants paid slightly more than $40 per participant in recordkeeping, trust and custody fees. Per participant fees in the Red Cross plan ranged from $126.89 in 2015 to $207.67 in 2019.

Although the plan changed its recordkeeper in 2016, recordkeeping costs were higher after the change. The plaintiffs say this strongly suggests that the defendants failed to conduct a proper and effective request for proposals (RFP) at any time prior to 2015 through the present to determine whether the plan could obtain better recordkeeping and administrative fee pricing from other service providers.

The defendants are also accused of failing to timely consider available collective investment trusts (CITs) that were identical to the funds offered by the plan and lower in cost. The complaint explains that the plan has engaged in a rebranding process in which it contracts with providers of CITs to offer each provider’s CIT bearing the Red Cross name with the only difference being additional cost. In its March 2020 fee disclosure, the plan detailed how its rebranding process works: The plan “adds basis points to the expense ratio of funds to cover administrative fees.” The 2020 fee disclosure further states that “15 basis points (0.15%) have been included in the expense ratio of each listed investment for administrative expenses.”

There is no difference between the underlying CITs and the rebranded Red Cross product, the complaint argues. The funds hold identical investments and have the same managers, risk return profiles and investment strategy. “Because the underlying funds are otherwise identical to the Red Cross version, but with lower fees, a prudent fiduciary would know immediately that a switch is necessary,” the lawsuit states. “Had the plan’s fiduciaries prudently undertaken their fiduciary responsibility for oversight of the plan, determining the appropriateness of the plan’s investment strategy and monitoring investment performance, the plan would have moved to the unbranded versions of the identical fund.”

In a statement, the American Red Cross told PLANADVISER, “We don’t believe there is any validity to the claims that the American Red Cross 401(k) plan has been mismanaged. To the contrary, we believe that the Red Cross 401(k) plan has been well managed and provides a valuable benefit to our employees. We do not believe any litigation against our plan would have any merit and plan to defend vigorously. Plaintiff law firms have been very active in soliciting participants in company 401(k) plans to pursue litigation against plans and employers, and this is part of an uptick in litigation in this area. Many of these lawsuits have been shown to be without merit.”

Lockton and Norton Healthcare Agree to Pay $5.75M ERISA Settlement

A newly filed settlement agreement stipulates that Norton Healthcare and Lockton will each pay half of a total settlement of $5.75 million, which will be used to compensate plan participants who invested in overly expensive share classes.

Documents pertaining to a newly reached settlement agreement have been filed in the U.S. District Court for the Western District of Kentucky in the Employee Retirement Income Security Act (ERISA) lawsuit known as Disselkamp v. Norton Healthcare.

The claims in the underlying lawsuit resemble those in many other ERISA complaints filed against health care systems and other large employers across the U.S., suggesting that the fiduciaries operating these entities’ retirement plans failed to monitor the share classes of mutual fund investments offered to participants. Other claims in such cases, including this one, suggest the plan fiduciaries failed to substitute less expensive share classes of mutual funds for more expensive ones. The plaintiffs say such actions resulted in defendants wasting the assets of the plan participants, who were forced to pay higher fees than were necessary.

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As noted in the settlement agreement and its accompanying exhibits, Norton Healthcare and the other named defendants—which include service provider Lockton Financial Advisors and its parent, Lockton—admit no wrongdoing and continue to deny the allegations made in the case. However, to resolve the litigation and prevent any and all further claims on related grounds, the defendants have agreed to pay $5.75 million back to the retirement plan in question.

As is often the case in ERISA lawsuits reaching such a conclusion, the path to the settlement agreement was far from straightforward.

On August 2, 2019, the court issued a memorandum opinion and order granting in part and denying in part the defendants’ motions to dismiss. Specifically, the court dismissed the plaintiffs’ duty of loyalty claim and struck the plaintiffs’ request for a trial by jury. The court also denied the defendants’ motions to dismiss with respect to all of the plaintiffs’ other claims.

On September 5, 2019, the defendants filed answers to the plaintiffs’ amended complaint, and after the parties exchanged various disclosures, they attempted to resolve the civil action in a private plenary session mediation on February 27, 2020. In advance of the first mediation, the Norton defendants and Lockton defendants provided the plaintiffs with documents they requested, including ancillary plan documents, summary plan descriptions (SPDs), investment policy statements (IPS), trust documents, annuity contracts, investment adviser reports, request for proposals (RFP) documents and more.

At that point, however, the parties were unable to reach a settlement, and so discovery continued until the parties, through their respective counsel, agreed to continue settlement discussions and conduct extensive, arms-length negotiations concerning a possible compromise and settlement of the action. Case documents show this process eventually led to a second plenary mediation session, at which the parties reached an agreement in principle to the terms of the proposed settlement.

As detailed in case documents, one of the terms of the settlement was the dismissal with prejudice of the individually named Norton defendants and Lockton Financial Advisors, which was to occur before the filing of the final settlement documentation. Subsequently, the parties filed voluntary dismissals with prejudice of the individual Norton defendants and Lockton Financial Advisors on December 21, conditioned on complete settlement approval.

In terms of monetary relief, the settlement stipulates that Norton Healthcare and Lockton will each pay half of a total settlement of $5.75 million, which will be used to compensate plan participants who invested in overly expensive share classes.

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