Products February 2, 2017

John Hancock RPS Leverages Liveoak Digital Platform

Liveoak Technologies will provide solutions to streamline onboarding of new corporate customers. 
Reported by

John Hancock Retirement Plan Services (JHRPS) has selected Austin, Texas, based digital software provider Liveoak Technologies to provide a solution for the more efficient onboarding of corporate customers.

According to the firms, the Liveoak digital platform will allow John Hancock retirement plan consultants to work remotely with customers to gather plan transition data and complete paperwork. “This remote capability will improve the efficiency of onboarding new retirement plan customers and provide the sales team with more resources and selling time,” the firms suggest.

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With Liveoak’s platform, John Hancock will further gain the capability to “conference with customers to finalize plan decisions and other important data, as well as execute new account paperwork through a strategic partnership with DocuSign.” The firms note that a full conference record of “all key strokes, data, uploaded documents and signatures” is provided through Liveoak’s platform, creating “a complete audit trail.”

Andy Ambrose, CEO of Liveoak Technologies, suggests the firms’ solutions can help retirement plan clients input necessary information from multiple contributors in a much less cumbersome process.  

More information is available at www.liveoak.net. 

Compliance February 2, 2017

DOL Announces Fiduciary Responsibilities Seminar in Phoenix

The Getting It Right - Know Your Fiduciary Responsibilities seminar will be held at Arizona State University - Skysong on February 15.
Reported by

The Department of Labor’s (DOL)’s Employee Benefits Security Administration (EBSA) announced its Getting It Right – Know Your Fiduciary Responsibilities seminar will be held in Phoenix, Arizona.

The seminar will increase awareness and understanding about basic fiduciary responsibilities when operating a retirement plan.

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Specifically, topics discussed include:

  • Understanding your plan and your responsibilities;
  • Carefully selecting and monitoring service providers;
  • Making contributions on time;
  • Avoiding prohibited on time; and
  • Making appropriate disclosures to plan participants and filing annual reports to the government on time.

The seminar will be held at Arizona State University – Skysong on Wednesday, February 15, from 8:30 a.m. to 4:30 p.m. MST. Registration is here. 

The agenda may be viewed here.

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