Commonwealth Releases Latest Version of Contact Management System

Commonwealth Financial Network has released Commonwealth CRM 4.0, the latest version of the independent broker/dealer and registered investment adviser (RIA)’s proprietary contact management system.

In response to adviser feedback, Commonwealth said enhancements include an updated, fully integrated Web-based Advanced Calendar, two-way wireless synchronization functionality, an improved Mail Merge system, and a redesigned interface. The firm said CRM 4.0 provides a more user-friendly experience for managing the day-to-day tasks within an office.

The Web-based Advanced Calendar leverages Google, Yahoo!, and Microsoft Outlook calendars—allowing an office to share one centralized calendar and expanding right-click functionality for a more streamlined workflow, according to Commonwealth.

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The new synchronization engine automatically tracks all changes made in a handheld device, Microsoft Outlook, Client360° (Commonwealth’s proprietary client management portal), and Commonwealth CRM. For example, when an adviser changes a client phone number on an iPhone, contact information in Outlook and Commonwealth CRM is immediately updated for everyone in the office to see. Inbound and outbound e-mails are linked automatically to the appropriate household, the firm said.

Genworth Adds Pershing as Custody Option for Advisers

Genworth Financial Wealth Management (GFWM), a division of Genworth Financial, Inc., said advisers on its platform will now have the option to custody with Pershing Advisor Solutions.

Genworth said the announcement reflects its “commitment to providing neutrality and choice across its open-architecture investment platform,” according to a news release. 

Under the new agreement, financial advisers on GFWM’s investment platform will have the option to custody Genworth Financial Asset Management (GFAM) Active Return Opportunities and Preservation Strategy investment solutions with Pershing Advisor Solutions, according to Genworth. GFAM Active Return Opportunities is a unified management account that tailors investment portfolios from up to 49 available asset classes and offers opportunistic investment management. GFAM Preservation Strategy is a broadly diversified investment strategy that pursues its objectives by utilizing dozens of global asset classes, no-load mutual funds, and exchange-traded funds (ETFs), as well as a wide range of risk management solutions.

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As an additional part of the agreement, Genworth said financial advisers enrolled on the GFWM platform under the Referral selling model, who previously had Genworth Financial Trust Company as a single custodian option, will now have Pershing Advisor Solutions as an additional custodian option. Under the Referral model, advisers refer business to GFWM for ongoing management of client accounts. The agreement will also provide advisers enrolled on the GFWM platform under the Referral model the option to custody mutual funds, ETFs, consolidated managed accounts, and individually managed accounts at Pershing Advisor Solutions.

GFWM said it provides an open-architecture investment platform, as well as practice management and client relationship management resources, to more than 6,000 financial advisers.

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