2024 Emerging Leaders — Cameron Heger

PLANADVISER: How did you end up in the retirement advisory industry?

Heger: I was introduced to the retirement advisory industry through my father, Steve Heger. In 1999, Steve and his partner started a financial services company, and around 2014, they opened a retirement services division which operated as retirement plan specialists. My father hired Ed Gimenez, who grew the practice significantly. Around 2019, Ed and his colleagues approached me about joining the team.

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During this time, I had witnessed the sad consequences of someone not saving for retirement, and I felt that this opportunity was a sign. It became clear to me that I could truly make a difference in people’s lives. As a second-generation adviser, my goal is to carry on traditional retirement saving strategies while utilizing modernized tools and resources. I aim to provide my clients with multiple resources to help educate and inspire them to save. Having seen the importance of proper retirement planning, I am dedicated to helping people achieve a secure and comfortable future.


PLANADVISER: What steps do you think will help improve the retirement industry and participant outcomes in the future (particularly ways in which your firm can help with that progress)?

Heger: I believe tremendous steps can be taken to effectively communicate with younger workforces. The younger generations show resistance to contributing to retirement plans, and traditional methods of engagement may not appeal to them.

Engaging the younger generations with young advisers has led to impactful retirement plan choices. In the environment we create, participants feel like they are discussing finances with a peer. The peer-to-peer relatability encourages participants to communicate freely. Ultimately, this lead to stronger relationships, meaningful conversations and impactful change.

Additionally, it’s important to raise a new generation of advisers. An article Published by NAPA in 2022, titled, “Nearly 4 in 10 Advisors to Retire in 10 Years, Yet Many Lack Succession Plan” highlighted the increasing need for new talent in the industry. Without the talent, it will be difficult to foster relationships with the younger workforces. I am dedicated to promoting this career path and encouraging others to join the profession. My team and I actively network with young professionals in our industry, offering guidance and support whenever possible.


PLANADVISER: What are you most passionate about outside of the office?

Hegar: Outside of the office, I am most passionate about wakeboarding. Wakeboarding, a watersport done behind a boat, is something most people are unfamiliar with. It involves being pulled behind a boat on a “wakeboard” at around 20 miles per hour. The rider uses the boat’s wake to perform tricks like flips and spins.

Wakeboarding has taught me invaluable life lessons growing up. Attempting new tricks is not only physically demanding when you fall, but also mentally challenging as you commit to throwing yourself into unknown movements or positions. Over the years, this sport has shown me firsthand that dedication and hard work will help me achieve success. It’s very unlikely to land a new trick on the first try (at least for me); some tricks have taken me 100 attempts.

My most memorable wakeboarding experiences include learning a new trick that I have dreamt about my whole childhood. Other experiences are showing people the sport for the first time and witnessing their raw reactions. It feels amazing to represent such a small sport in a way that impresses others who have never seen wakeboarding. If you ever visit Deep Creek Lake, Maryland, please reach out, and I can teach you how to focus on your future or how to wakeboard.

2024 Emerging Leaders — Owen Ramsay

PLANADVISER: Tell us about your role at your firm and how you contribute to its growth and progress.

Ramsay: I currently sit in a hybrid role at Lebel & Harriman, serving as both a retirement plan adviser and a retirement counselor on our employer financial services team.

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With my adviser hat, I serve as the fiduciary adviser to our small business team. Originally started back in late 2023, the goal when creating our small business team was to offer a solution tailored to smaller businesses and startup retirement plans. Born out of much of the legislation in our industry, including the SECURE 2.0 Act and many of the state-mandated retirement programs, we recognized the need to offer companies in this space the support and assistance they deserve. To date, our small business team book continues to grow, generating new business and an additional service line for our team.

With my retirement counselor hat, I work closely with the employees of the of the plans we service. Much of this is focused on education, engagement and creating positive participant outcomes. Education is a core focus of our service model at Lebel & Harriman and has been a key driver of the success of many of the plans we work on.


PLANADVISER: How did you end up in the retirement advisory industry?

Ramsay: I would say that I did not ever envision myself in the retirement plan industry and that it happened by chance. After graduating college, I was still unsure of my next move and what career path I wanted to take. I had an interest in the financial services industry, but at the time ERISA and corporate retirement plans were a total foreign language. I happened to run into and meet Laurie Reed, a partner here at Lebel & Harriman, at a summer family outing, and we discussed an open position that they were looking to fill. A week later, I came in for an interview, and after that, it was off to the races.

I have been in the retirement advisory industry for three years now, originally acting as retirement plans analyst focusing on our fiduciary reporting and investment due diligence. During my time as an analyst, I worked to get licensed and build my knowledge in our ever-evolving industry, and over the last year or so, I have transitioned into my roles as a retirement plan counselor and adviser.


PLANADVISER: What steps do you think will help improve the retirement industry and participant outcomes in the future (particularly ways in which your firm can help with that progress)?

Ramsay: Two areas I think will continue to help to improve participant outcomes within the retirement plan industry are employee engagement/education and thoughtful plan design.

We recognize that in the world we live in today, reaching and engaging with employees across different industries, generations, personalities, etc. can be challenging. Employee education and engagement is paramount. We believe one of the best ways to improve participant outcomes is by formulating and tailoring employee education programs to meet employees where they are at. Through diversified channels such as workshops, webinars, personalized consultations and digital resources, we believe this will help to drive employees to make informed choices and take full advantage of their retirement plan.

Another way to drive participant outcomes is through thoughtful plan design and automation. Behavioral science will tell you that humans have default bias. A way to guide employees to make the default the right choice is through automation within plan design, features such as automatic enrollment and automatic escalation. One area we hope to be improved and implemented by more recordkeepers in the future is dynamic automatic enrollment, dynamically enrolling employees into pretax or Roth contributions based on certain guidelines outlined by the plan.


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